Recensioner (28 899)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
11 juli 2024

Raphael was extremely helpful and help me accomplish exactly what I needed to do! Fast, efficient, and very effective!

Lunar Skies
USA
5 månader användning av appen
DSers svarade 14 juli 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 augusti 2024

This is what customer service should be like. Lena was very professional,she was able to isolate my problem and give ma a fix that works. Great job Lena.

everythingcoffee.ca
Kanada
10 dagar användning av appen
DSers svarade 1 september 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 juni 2024

Had problems with my first payment. Jacinta was able to talk me through the problem (which was caused by me when I first set up my store). Problem was solved quickly and Jacinta was very patient and helpful.

JWC
Storbritannien
10 månader användning av appen
DSers svarade 24 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 juli 2024

Celia is a 5 star DSers support agent! I am very happy and very satisfied with the professionalism and manner with which my issue was resolved by Celia. This is sooooo good! I can only recommend the App. Thank you so much Celia and DSers support system.

BUYNEFIT NG
Nigeria
3 månader användning av appen
DSers svarade 18 juli 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 juli 2024

Had some trouble with changing shipping details, and I contacted DSers support with Selena— she helped me resolved it very quickly! Easy step by step instructions to solve the problem with instant responses. 5 stars!

Feinli
USA
3 månader användning av appen
DSers svarade 14 juli 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 juli 2024

I had an amazing experience with DSers, thanks to Maria! She was incredibly helpful in explaining how to import products into my Shopify store. Her guidance was clear and detailed, making the process so much easier for me. I appreciate her patience and expertise. Maria's support is definitely a 5-star service. Thank you, Maria, for your excellent help!

GadgetGenius
Schweiz
28 dagar användning av appen
DSers svarade 10 juli 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 juli 2024

I wanted to express my gratitude for the exceptional support I received from Aurora at DSers. She was incredibly helpful, knowledgeable, and patient while addressing my concerns. Aurora went above and beyond to ensure I had a positive experience and resolved my issues promptly and effectively. Her outstanding customer service truly made a difference, and I deeply appreciate her assistance.

Thank you, Aurora, for your dedication and excellent support!

ClickFrenzyEmporium
Litauen
Ungefär ett år användning av appen
DSers svarade 7 juli 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 september 2024

I had the pleasure of working with Blanca, and I couldn't be more impressed with her service! She was incredibly quick in resolving my issue and provided excellent customer support throughout. Her attention to detail and willingness to go above and beyond made the entire process smooth and stress-free. Thanks to her swift actions, everything was handled efficiently. Highly recommend Blanca for anyone in need of prompt and professional assistance!

TrendykitOnline
Polen
6 dagar användning av appen
13 september 2024

Super nice customer support. Especially lovely helper Esfania. Thank you a lot. you were very helpful.

Roulf
Tjeckien
28 dagar användning av appen
DSers svarade 17 september 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 augusti 2024

It is my pleasure to give the highest rating to Selena from DSers!! Selena was the most professional, kind, and patient consultant that I have had the pleasure to deal with. Selena was very quick, and she solved my problems immediately. If I could give her 10 stars I definatley would do so. Thank you Selena.

Dream Soft Australia
Australien
Ungefär en månad användning av appen
DSers svarade 6 augusti 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team