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Very supportive team, I just talk with Blanca one of their team member. She is very smart she resolve my problem in 5 minutes
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am writing to express my deep gratitude to your team member Alice, who provided exceptional assistance in placing my order. The process required specific mapping, a task I was unfamiliar with and found challenging. Alice, through D'sers Chat, dedicated her time and effort to not only identify a solution but also patiently guide me through each step of the mapping process. Her guidance was instrumental in successfully completing my order. Her approach was both friendly and highly professional, making the experience stress-free and efficient. I truly appreciate the support and am thankful for such dedicated service. A big thank you to Alice and the team for maintaining such high standards of customer care. Keep up the excellent work!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Selena helped me a lot, she was nice and fast, it's nice to have such a service like that thank you very much!!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Many thanks for your fast and great support Krystal! I have rarely experienced such good support. Krystal sent me the right screenshots and instructions immediately and we were able to solve all problems and questions within 10 minutes. Simply amazing!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Sherry from the customer service team.. 5 Stars! Very helpful, knowledgeable and my issue was resolved extremely quickly!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I have just had a long conversation with Sylvia, DSers customer support, about the price differences that I am experiencing between DSers and AliExpress. She clearly explained the the AliExpress price in the discounted 'welcome' price and that the real price would be revealed on 1st purchase - namely the DSers price.
She also clearly answered the remaining queries that I had. Many thanks.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I worked with Cynthia today and I must say she deserves 1000 GOLD STARS. She provided EXCEPTIONAL SUPPORT. I was beyond impressed. Whoever her boss is, she deserves a RAISE! Thank you Cynthia for being so knowledgeable and helping me with the kinks I had. All is solved. :)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Isla was super helpful and was very efficient in solving my issue. thanks a lot!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Customer service is very quick and to the point no need to wait. Isla helped quickly to solve my problem.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Hollyle was amazing, did a amazing job with handling my problem quickly. Thanks Again Hollyle
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team