DSers‑AliExpress Dropshipping , 25 025 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
6 juli 2023

Excellent support especially from Catalina who immediately understood the issue that was completely my mistake and in a few seconds fixed everything and saved me hours if not days of work.Thank you Catalina!

ShopFusion
Grekland
8 månader användning av appen
DSers svarade 6 juli 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 september 2023

Alice was very helpful and patient to all my requests and sent me screen shots when i needed/

KindergartenWorld
Israel
Ungefär ett år användning av appen
DSers svarade 5 september 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 augusti 2023

I want to give a huge shout-out to Isak for providing an outstanding five-star customer service experience. Isak was incredibly professional, prompt, and helpful. She resolved my issue with precision and took the time to ensure I was completely satisfied. Her knowledge and dedication were impressive. Isak is a true customer service superstar! Highly recommend her assistance!

RFE
USA
5 månader användning av appen
DSers svarade 27 augusti 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 augusti 2023

Was not sure if my first customer orders (2x orders) were fulfilled properly. The DSers Customer Service Team contacted me back within minutes and helped me troubleshoot the issue. Jenny from DSers sent me screenshots of the steps I needed to follow making the entire process very easy - THANK YOU Jenny!!

Zephyr
USA
2 månader användning av appen
DSers svarade 6 augusti 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 juli 2023

minnie was so helpful patient and kind that was able to help me solve my problem! I had rather a small problem but she took the time and looked for what I needed to solve it

crawlmat
Schweiz
8 månader användning av appen
DSers svarade 13 juli 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 oktober 2023

Very responsive! Eden was a valuable help during my issue, the instructions were clear!

Petit Crayon
Schweiz
4 månader användning av appen
DSers svarade 16 oktober 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 juni 2023

Thank you EDEN!!!you were incredibly helpful and very patient. Thank you for assisting me I was very amazed because I have been trying on my own all day. Thank you for your time. I would give you a thumbs up anytime.

LAVISH STYLES FASHION
USA
8 månader användning av appen
DSers svarade 8 juni 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31 maj 2023

I was helped by Neva on a payment issue I had with Shopify through DSers and AliExpress. They were honestly very helpful at explaining the process to me and took me step by step explaining everything the whole way.

I also learned so much from them, and now understand how the processing truly works. I hope everybody gets to work with Neva at some point. still cant believe how much i learned from them and how easily it was for them to troubleshoot and help me with my issues

TriFlex Charger
USA
Ungefär 2 månader användning av appen
DSers svarade 1 juni 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 september 2023

The customer service is fast and efficient. Eden was so nice and kind. She responded quickly and fix the problem quickly. I would highly recommend dsers :)

Fur Babies Central
USA
6 månader användning av appen
DSers svarade 18 september 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 januari 2024

Sie hat uns sehr geholfen und sich zeit genommen. Vielen dank !!!!

mysesa
Tyskland
3 månader användning av appen
DSers svarade 21 januari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team