Recensioner (26 179)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
25 oktober 2023

I faced a problem on dsers and i contacted their customer support.Customer support was fast and they replied me within one two minutes.Olivia helped me throughout .She have been kind,friendly and helpful throughout the chat and i appreciate it.

Trendziy
Tyskland
Ungefär 2 månader användning av appen
DSers svarade 26 oktober 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 november 2023

I was facing a problem and then Lucy showed up to help me, she is smooth and quick and very helpful. Cheers to her

ProjcX
Sverige
4 månader användning av appen
DSers svarade 26 november 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

24 juli 2023

I had my first sale as a dropshipper and needed guidance on the process of fulfilling the order. Olivia was outstanding with her customer support skills and explained everything step by step, to include screenshots of where I should look for things. She was patient and her Emoji's kept me laughing!!! ☀️

Nova Finds
USA
5 månader användning av appen
DSers svarade 26 juli 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 september 2023

I recently had the pleasure of working with Arwen to set up my Dsers for Shopify. From the beginning, she demonstrated exceptional professionalism and was incredibly efficient in her work. What stood out to me was her kindness and patience throughout the entire process. She ensured that every step was clear, and I was comfortable with the changes being made. I highly recommend Arwen to anyone seeking assistance with Dsers or any other related services. Her expertise, combined with her genuine care for her clients, makes her an outstanding choice.

Charmonti
Singapore
3 månader användning av appen
DSers svarade 18 september 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 november 2023

my experience with Bruna was nothing short of outstanding. Her expertise, patience, empathy, and commitment to resolution make her a true asset to the support team. If you ever encounter an issue and Bruna is there to assist, rest assured that you're in capable hands. Kudos to Bruna for setting the bar high and exemplifying the epitome of excellent customer service!

EZPZ™
USA
Ungefär 2 månader användning av appen
DSers svarade 26 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 augusti 2023

I recently had the pleasure of experiencing outstanding service from both the DSers platform and one of their remarkable customer service employees, Cynthia. As an e-commerce entrepreneur, streamlining my dropshipping business operations is crucial, and DSers, along with Cynthia's assistance, has truly proven to be a game-changer.

First and foremost, DSers has revolutionized the way I manage my orders and products across multiple platforms. The platform's user-friendly interface, seamless integration with various e-commerce platforms, and efficient order processing features have significantly enhanced my workflow. It has not only saved me precious time but also improved accuracy in order fulfillment.

However, what truly sets DSers apart is the exceptional customer service provided by Cynthia. From the very first interaction, it was evident that Cynthia is not only highly knowledgeable about the platform but is also deeply committed to ensuring the success of her clients. Her willingness to go the extra mile in addressing my queries and concerns has left an indelible impression on me.

Cynthia's dedication to providing timely and personalized support is commendable. She exhibited patience in guiding me through the setup process, offering insightful tips and strategies tailored to my business needs. Her prompt responses, whether through email or live chat, reflect her dedication to ensuring a smooth experience for DSers users like me.

I must also highlight Cynthia's professionalism and empathetic approach. She didn't just assist me with technical issues; she took the time to understand the unique challenges I face in my e-commerce journey and provided guidance that extended beyond the DSers platform itself. Her proactive problem-solving skills truly set her apart as a customer service expert.

In conclusion, DSers has exceeded my expectations as a dropshipping management tool, and Cynthia's exceptional customer service has been the cherry on top. Thanks to DSers and Cynthia, I now feel more empowered and confident in managing my e-commerce operations. If you're seeking a reliable, efficient, and user-friendly platform for dropshipping, coupled with exceptional customer support, look no further than DSers and the incredible assistance provided by Cynthia. Kudos to the DSers team and a heartfelt thank you to Cynthia!

legion
Australien
3 månader användning av appen
DSers svarade 15 augusti 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 oktober 2023

Sylvia really helped me today. She was fast, and she had patience. I had two questions and she solved both of them and additionally explain me how the things work. Thank you Sylvia!

FraneMX
Kroatien
6 månader användning av appen
DSers svarade 28 oktober 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 november 2023

I contacted support with my question and within a minute my problem was resolved by Lucia!. Thank you!

ToolsiOpia
Storbritannien
4 månader användning av appen
DSers svarade 20 november 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 juli 2023

I just started using DSers and obviously have a lot to learn and many questions. The DSers support team is always there for me to help solve any of my issues. Thank you very much.

PretzelCommerce
Schweiz
10 månader användning av appen
DSers svarade 23 juli 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 juni 2023

I am new at this and I received excellent customer service from Lennon. I really appreciate your kindness. Keep up the good work! Thanks so much

One Classy General Store
USA
11 månader användning av appen
DSers svarade 28 juni 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team