Recensioner (30 363)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
29 december 2023

Support Agent Lucy was excellent at solving my quieries I had a question about whether I could use this app for an Australian market, and not only did she answer the question, she even gave me multiple helpful tips to enhance my experience and to make it easier to sell products. She deserves a raise.

Auzriyo Tech
Australien
3 månader användning av appen
DSers svarade 3 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 december 2023

Thanks Lucy for all your help. You were very informative and helpful and I really appreciate your time and extra effort! Thanks again for your help!

info@mybeautyinsideandout.com
USA
4 månader användning av appen
DSers svarade 19 december 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 december 2023

I really enjoy how great support is. They are always very helpful in resolving my issues and consistently providing excellent customer service.

Luxury Palace Interiors
USA
Ungefär ett år användning av appen
DSers svarade 3 januari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 mars 2024

I have trouble to reconnect my account and place my orders, Lucia was really helpful, she guide me to all the processes to fixed it.

Cotidianostore
Brasilien
12 månader användning av appen
DSers svarade 13 mars 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 december 2023

I am writing this comment to thank Emma, who is helping me to make my order successful. I'll be waiting for the technology team's response, but thank you in advance for your help.

Density Store
Brasilien
Ungefär ett år användning av appen
DSers svarade 3 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 mars 2024

Sandy answered within a few minutes. It was very helpful. Thanks!

Gesunde-Beine
Tyskland
Ungefär ett år användning av appen
DSers svarade 10 mars 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

18 februari 2024

An excellent application is easy to use and the interface is clear, not to mention how competent the support service is in responding to the point and asking about the facts, not like CJ Dropshipping is a team of idiots with a moron leader. I would like to thank Nev for his positive and prompt support. Dser stay as you are for many more years

Nimble Lil'one
Storbritannien
7 månader användning av appen
DSers svarade 19 februari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 maj 2024

Was provided with good support and response in a timely manner.

Bibi&Domi
Schweiz
7 månader användning av appen
DSers svarade 9 maj 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 juni 2024

Chrissy fue muy amable y me guió paso a paso hasta solucionar mi problema y todas las dudas que tenía ¡Excelente atención!

MANDALA
Mexiko
9 månader användning av appen
DSers svarade 3 juni 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 januari 2024

Sherry had responded to my question straight away and provided detailed instructions and screen shots to help solve my problem

premium products
Australien
8 månader användning av appen
DSers svarade 28 januari 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team