Recensioner (29 833)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
26 oktober 2024

I had an outstanding experience with Dsers' customer support. A big thank you to Zico for the quick and efficient help! He solved my issue in no time and was very professional. Truly a top-notch service!

AmiCanine
Belgien
20 dagar användning av appen
DSers svarade 27 oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 oktober 2024

Thank you so much Aimee!
You quickly understood my problem and resolved it.
take care

HOLiSTYCO
Brasilien
5 månader användning av appen
DSers svarade 23 oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 oktober 2024

So far, my experience with using this app has been excellent. Special thanks to Zina for the patient assistance.

MindIncense
Nya Zeeland
2 månader användning av appen
DSers svarade 15 oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 september 2024

I was trying to figure out shipping rates and I could not find the specific info that I was looking for for days.

I turned to dsers customer support live chat and Wendy helped clarify things in a matter of minutes.

My Store
Kanada
12 dagar användning av appen
DSers svarade 8 oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 september 2024

I couldn't believe that I actually got a live person to walk me through step by step on everything I needed to know. They were patient with me and also had a visual detailing where I needed to go. I really love the professionalism and the courtesy that they have for the members.

Path Of Praise
USA
19 dagar användning av appen
DSers svarade 7 oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

31 augusti 2024

Great customer service. I was helped quickly and they even uploaded a few products for me as I was getting error messages.

Patrick Finn
USA
Ungefär 2 månader användning av appen
DSers svarade 2 september 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 september 2024

I was unsubscribing from "Advanced" plan to "Basic" plan and the customer agent said "normally we will not charge you any fees if you downgrade during the trial period, but considering that you downgrade on the last day, you may be charged. But don't worry, if you are charged, please contact us and we will help you refund the money, so don't worry"

which sounds positive if true.

Grumpurrs
USA
13 dagar användning av appen
DSers svarade 17 september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 augusti 2024

I highly recommend using DSers support. Selena has helped me resolve an issue that i have had for a few days now. Thank you selena!

VenBikes
Storbritannien
3 månader användning av appen
DSers svarade 25 augusti 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 augusti 2024

DSers‑AliExpress Dropshipping pairs well with Shopify.

They have good customer service, too. Some of my Shopify settings were incorrect and customer support was able to help me with my problem. Rfimp was knowledgeable and had my problem fixed in less than five minutes. He was also able to walk me through some fulfilment steps. I should be good to go now. The interface seems user-friendly.

Gone Viral Goods
USA
19 dagar användning av appen
DSers svarade 19 augusti 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30 augusti 2024

Vivian from customer support helped me thoroughly with my request. She went out of her way and sent me a screen recording of the steps to guide me.

Miracle Breath
Australien
3 månader användning av appen
DSers svarade 1 september 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team