Recensioner (30 354)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
9 augusti 2024

sevice ist gut

Trustifys
Tyskland
4 månader användning av appen
DSers svarade 11 augusti 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 juli 2024

Support technique a l'écoute sur facebook

Nos-sandales
Frankrike
Mer än ett år användning av appen
DSers svarade 2 juli 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 november 2024

I had a payment issue related to the app and Raphael helped me out real-quick. The response was instantaneous and to the point.

Moody Ducks
Indien
Redigerat 22 oktober 2024

After using the app for a year, I discovered that this app sometimes makes you pay a significant amount more than what you would manually fulfilling orders on aliexpress. There's about a 10% difference on some orders. The app provides a lot of time savings, but it comes at the expense of some cash savings.

Guan
Sverige
12 månader användning av appen
DSers svarade 18 januari 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 januari 2024

I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!

Baby Bubbles
USA
3 månader användning av appen
DSers svarade 15 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 mars 2024

The support for this app is great! Blanca was able to help me quickly and understood me very well. I strongly suggest adding the ability to autocomplete orders in AliExpress as well as payments, if that were possible now I would have given 5 stars for the app. The support is worth 5 stars in my experience, thanks Blanca!

Common Jewellery
Australien
Ungefär en månad användning av appen
DSers svarade 28 mars 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

8 januari 2024

Sherry was very helpful and provided useful information! But I think the app has some limitations and needs improvements.

Wey! Market
USA
12 månader användning av appen
DSers svarade 15 januari 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 mars 2024

Today i had a nice conversation with Vivian from the Support that helped me with some Problems and solved them with patience and know how. Thank you Vivian!

nostagames.com
Tyskland
10 månader användning av appen
DSers svarade 10 mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 november 2023

Serry did my problem too easily, I was able to solve my problem in Dser and. He helped me in whit everything I needed with the product on my page

Zero Trash SpA
Chile
Mer än ett år användning av appen
DSers svarade 30 november 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 juli 2024

Tuve una atención con Aimee en Dsers y me atendio excelente, resolvio mis dudas y me ayudo mucho.

CAPAFE
Mexiko
26 dagar användning av appen
DSers svarade 14 juli 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team