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Vivian from customer support helped me thoroughly with my request. She went out of her way and sent me a screen recording of the steps to guide me.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Customer service is on 24/7. They helped me out on getting my first order paid and shipped out!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Celia was super friendly. Dser sounds very promising for my business
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I recommend this app for dropshipping, very easy to use, best fufillment app I have used. Great customer service from Holly, thanks
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Good Customer service. Thank you Selena for your quick and clear replay.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had a small issue with the store currency not reflecting correctly on my DSers account earlier and it was quickly resolved by Rfimp. He was responsive, efficient, and helpful!
Rfimp was also very friendly, chatting with him felt like chatting with an old friend - and that was important to me because I get really stressed out when things aren't going as smoothly as I'd expected (I'm not exactly that tech-savvy). His friendliness, in itself, is a great support for newbies like me.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Ahh Maria was a breath of fresh air for me who is always feeling so lost on these confusing drop shipping businesses I am trying to learn. She was so kind patient and professional. Helped me quickly and if it werent for dear Maria my customers would be waiting for ever to get their orders. Literally! Thank you Maria!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
My thanks for Glória's excellent work, She was quick and accurate with her information...excellent professional!!! Thank you
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Today i was helped by selena. Outstanding Support Experience!
I recently reached out to the support team for assistance with an issue, and I am incredibly impressed with the level of service I received. From the very beginning, the representative was not only professional but also incredibly friendly and understanding. They immediately acknowledged my concern and made me feel that my issue was a priority.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Great customer service, really friendly!
Helped me with some issues regarding removing an old store which I couldn't access anymore. Furthermore provided me with some valuable information regarding the functionality of the DSers application.
5/5 stars! Thx Via!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team