Recensioner (30 318)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
26 maj 2024

Isak helped me out very good & he was very nice.
Great support!

rêvejolie™
Tyskland
3 dagar användning av appen
DSers svarade 27 maj 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4 februari 2024

The app is really helpful for operating our Online Store. Today, Chrissy supported me successfully with a small question I had. Really kind and quick support :) !

Mahea Organizer
Tyskland
6 månader användning av appen
DSers svarade 8 februari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 november 2023

I had a small issue with my store and reached out to online support via messenger. Amity was incredibly quick to respond and helped me figure things out. The assistance was much appreciated, and the support was lightning-fast. Great service!

Lost Off Course
Storbritannien
3 månader användning av appen
DSers svarade 3 december 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 november 2023

Huge shoutout to Wendy for being an absolute star with online help! Super friendly and lightning-fast assistance. Made my day! Thanks a bunch, Wendy!

OnlinePunkten
Sverige
3 månader användning av appen
DSers svarade 30 november 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 januari 2024

I'm very grateful with the support of Lucia. She helped me with a lot of doubts in my first order through DSers and she was very patient and kind with the answers. Fast response and excellent service. I strongly recommend the support service and specially if it's Lucia that one who answers to any doubts.

Attienda Store
Peru
3 månader användning av appen
DSers svarade 15 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 mars 2024

I had a couple questions about the order fulfillment and Holly from support team was very helpful! Really appreciate it!

FurKids Paradise
Australien
4 månader användning av appen
DSers svarade 28 mars 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 januari 2024

I am new to all of this and needed help with what felt like a complicated Issue. Isak helped me figure it out quickly and provided screen shots for clarity! It was fast and easy!

OlliePop Shop
USA
Ungefär en månad användning av appen
DSers svarade 15 januari 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 januari 2024

Thanks Alice.I had an amazing experience with Alice from customer care. It's always a relief when someone receive top-notch support and service and Alice's dedication to providing excellent customer care is truly commendable. It's great to know that there are professionals like her who go the extra mile to ensure customer satisfaction. Keep up the fantastic work, Alice!

Yourshopmart
Kanada
Ungefär 2 månader användning av appen
DSers svarade 16 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 mars 2024

I am very satisfied with the service of DSers‑AliExpress Dropshipping, I asked a lot of questions, Lucia replied my questions one by one patiently, I do appreciate her help

mycutedogcat
Kina
9 månader användning av appen
DSers svarade 11 mars 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

14 april 2024

I talked to someone at DSers named Sandy, and she was amazing. Every question I asked her, she had an answer. She told me what to do and showed me how to do it. She is truly amazing

Changher
Storbritannien
Ungefär en månad användning av appen
DSers svarade 15 april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team