Recensioner (29 815)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
11 november 2023

Support is awesome, big thanks again to Wendy for great customur Service really appreciate it and all my questions were answered nothing left behind, came with Problems gone with all done !

Noè shop
Tyskland
Ungefär 2 månader användning av appen
DSers svarade 12 november 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 januari 2024

I faced a challenging issue that left me frustrated for hours. Reaching out to Dsers support, Vivian took charge of my ticket and impressively resolved my problem swiftly and efficiently. Her expertise, patience, and exceptional customer service skills turned a stressful situation into a positive experience. Vivian's ability to deliver quick and effective solutions is truly commendable. A big thank you to Vivien – your help was invaluable and greatly appreciated!

Lashada
USA
3 månader användning av appen
DSers svarade 21 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 april 2024

they answered all my questions qualitatively and quickly and solved my problem

AB Market media
Storbritannien
11 månader användning av appen
DSers svarade 17 april 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 november 2023

As a first-timer using DSers, I faced a few technical issues regarding syncing my AliExpress account to DSers. Raphael helped me through the whole process and made sure everything was working smoothly. I loved the fact that he shared screenshots throughout the troubleshooting process; it made it so much easier and clearer.

Brewtiful Brews & Co
USA
Ungefär 2 månader användning av appen
DSers svarade 12 november 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 januari 2024

I'm thrilled with DSers‑AliExpress Dropshipping service from Vivian! her service is fast, efficient, and the support team is always ready to help. Managing orders has never been easier. Highly recommended for a seamless dropshipping experience!

Timeslessgaze
USA
4 månader användning av appen
DSers svarade 15 januari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

12 maj 2024

Dsers support is really amazing

Classy Chicago
Nya Zeeland
3 månader användning av appen
DSers svarade 13 maj 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 december 2023

I was having problems with some orders not accepting payments and being closed. The associate Eden was an absolute help with guiding and helping me resolve the issues I was facing. Eden provided kind and fast service!

My Type Of Jones
USA
8 månader användning av appen
DSers svarade 20 december 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 februari 2024

Wendy was really helpful, as she provided extremely clear explanations. The problem was solved in less than 15 minutes. I am very satisfied with the customer service!

Luigi Store
USA
3 månader användning av appen
DSers svarade 11 februari 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 mars 2024

Jully was incredibly helpful in understanding the mapping and SKU change within my store. Very quick responses and easy to understand. Thanks!

LeonaCurated
USA
3 månader användning av appen
DSers svarade 10 mars 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 december 2023

Not only has this app saved me so much time by syncing my dropshipping orders, but I am so impressed with the customer service. Today Lily helped me with a question and was so quick to reply & very clear & helpful. Top notch service & support!

Designer Dog Clothes
USA
4 månader användning av appen
DSers svarade 17 december 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team