Recensioner (29 841)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
24 januari 2024

Eden at DSers was such a big help with setting price rules. Very professional, helpful, and quick to help me! Thanks, Eden!

MERCHSPARX
USA
3 månader användning av appen
DSers svarade 25 januari 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26 januari 2024

Thank you for Isla's service, as she managed to solve my problem quickly!
excellent support!

Vi Utilidades
Brasilien
Mer än ett år användning av appen
DSers svarade 28 januari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 februari 2024

Great app with great and many products. the only downside is that it could be easier to access, like Zendrop, by showing the shipping costs, giving the option to have the product price (hidden from customers) includes highest shipping rate to better estimate profits, etc...

Simba's Hub
USA
5 månader användning av appen
DSers svarade 16 februari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 januari 2024

I highly commend Dsers for their outstanding customer support and extend my heartfelt appreciation to Via for her exceptional assistance. She is a true asset to the company and has set a benchmark for what exemplary customer service should look like.

Thank you, Dsers, and a special thanks to Via for your invaluable help!

Pet Love Shop
Storbritannien
8 månader användning av appen
DSers svarade 15 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 januari 2024

This is a fabulous app, it works so smoothly with my shopify and I can easily move products from assets to my shop ready for selling. Blanca was also extremely helpful and patient getting me set up and a little troubleshooting. Thanks Blanca! Highly recommended for any Ecom brand

AS Fusion
Storbritannien
21 dagar användning av appen
DSers svarade 15 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 januari 2024

Very Good app , and the best is the customer service. thank you Lucia for the great support. problem solved within few minutes!!!

Kenvii
USA
4 månader användning av appen
DSers svarade 15 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 juli 2024

Excellent customer service by DSERS Blanca.

Little 1 Mall
USA
4 minuter användning av appen
DSers svarade 15 juli 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 februari 2024

Irene helped me so much. As a newly registered customer, it was very difficult for me and I felt very uncomfortable having to ask so much. But she immediately took away this feeling, she was very helpful and took her time for me. Explained something to me twice, where necessary. You made my day, thank you Irene.

My Store
Nederländerna
Ungefär en månad användning av appen
DSers svarade 8 februari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26 januari 2024

I'm brand new to dropshipping and after a solid week of blood, sweat, and tears setting up my store (ok, no blood) I got my first order!!! I couldn't believe it. I got stuck in the payment process so I hopped on to FB Messenger and was connected to SHERRY after just a few short minutes. She could not have been nicer or more helpful - she took the time to explain the steps to me in detail and even provided screenshots. I have tried a few other dropshipping platforms but I'm so happy I settled on DSers!!! HIGHLY, HIGHLY RECOMMEND TO EVERYONE!!!!!!

zyndyn
USA
16 dagar användning av appen
DSers svarade 28 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 februari 2024

This is the best customer service ever, his name is isak and he was the best for your troubles, and even better he takes care of everthing else. i really recommend isak for your service, happy for this service!!

UpLivings
USA
3 månader användning av appen
DSers svarade 3 februari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team