Recensioner (30 368)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
23 september 2024

Jesse was super helpful, answered million questions and guided me through each and every step I needed support with. Highly recommend, great customer service

I'll do it my way
Storbritannien
4 månader användning av appen
DSers svarade 7 oktober 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 november 2024

Merci à Vivian d'avoir résolu mon problème rapidement. Très poli et réactif

prolight
Frankrike
Ungefär en månad användning av appen
DSers svarade 17 november 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 november 2024

I was having an issue finding a supplier for a product, Sandy went above and beyond to help me. She not only found me a seconday supplier, but she also added it and set it up for me.

Gear Xscape | Adventure Awaits
USA
Ungefär en månad användning av appen
DSers svarade 10 november 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30 oktober 2024

Lucy was great. Was able to help me with everything I needed. No hassle and was really quick. If I have any issues in future I hope to get Lucy again.

FurLuxeFinds
Storbritannien
Ungefär 2 månader användning av appen
DSers svarade 31 oktober 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 november 2024

super fast response on messenger! I had a problem and they sorted it straight away. Super professional and helpful. The app is easy to use too

Adorn & Adore
Storbritannien
Ungefär en månad användning av appen
DSers svarade 14 november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Redigerat 18 oktober 2024

thx Selena and Zoe for very fast help

DeadpoolShop
Storbritannien
2 månader användning av appen
DSers svarade 15 oktober 2024


Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 oktober 2024

I had an issue with my Shopify store, and Luna from DSers support was an absolute lifesaver! She was incredibly helpful, patient, and quick to respond to my questions. Luna guided me step-by-step through the solution, making sure I fully understood each part of the process. Her support made a huge difference, and I felt genuinely cared for as a customer.

Big thanks to Luna and the DSers team for their exceptional support and for providing such a fantastic tool that simplifies dropshipping with AliExpress. Highly recommend both the DSers tool and their support team!

All State Market
USA
Ungefär 2 månader användning av appen
DSers svarade 27 oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 oktober 2024

Rfimp was good. Helped me with my issue right away

PawLift
Grekland
2 månader användning av appen
DSers svarade 15 oktober 2024



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 november 2024

I would recommend this app. Their on deck 24/7 call team helped me through a bunch of problems with stock in my products. Saved me lots of money and time. A special thanks to Adele at Dsers for helping me with these problems.

Workstation Warehouse
USA
Ungefär en månad användning av appen
DSers svarade 12 november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 oktober 2024

Rapide et efficace, Villanelle m'a aidé à résoudre mon problème en un rien de temps. Merci !

Espace Prestige
Frankrike
2 månader användning av appen
DSers svarade 15 oktober 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team