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I loved Olivia's help, she was very helpful and kind. Thank you
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you so much Aimee!
You quickly understood my problem and resolved it.
take care
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I wanted to take a moment to express my sincere gratitude to Krystal for her exceptional assistance with my order issue in DSERS. She was not only incredibly polite but also highly efficient in resolving my problem. Her professionalism and dedication to customer service made a potentially stressful situation much easier to manage. Thank you, Krystal, for your outstanding support!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Thanks do Celia for the awesome support
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was having difficulty with uploading products to my store and it being shown as sold out when I uploaded them, but when I reached out and spoke with Kristal she was able to help me and get what was wrong fixed right away. Very good service great customer support!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great support provided by Sandy! She saved my day! Thank you so much Sandy! :)
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great app for processing orders, and the online support is excellent. Luna reached out to me; besides being delightful, she helped and successfully resolved all my questions and issues. This kind of service is a pleasure!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Had an issue where I thought I had to individually enter the price of every item variant..Was totally about to lose it. But Sandy from the DS support team helped me. Turns out I was just dumb and missed the very obvious tool that changes the prices automatically based on some settings I had to enter lol. Great support and took about 1 minute for accomplish what I needed. Compared to a certain other Dropshipping support.. these guys are top tier.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The support I received from agent Selena was fantastic; they have one of the best customer service experiences I’ve ever had. She helped me at every step, was quick and friendly, and most importantly, she resolved all my questions without leaving me alone for even a moment. She guided me through my issue until it was fully resolved. I highly recommend this app; it’s functional, and the customer service is outstanding. Thank you so much, Selena! I hope they give you a raise for being so efficient. Best regards.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
very helpful. Always available, cant thank them enough!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team