Recensioner (30 387)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
4 januari 2024

I'm writing this review to say thank you to your staff Lucia who has helped me relentlessly and made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Lucia took time to find a solution for the problem. She took me through the process step by step and shown me how to map my orders.

Buddhatrends
Kanada
Mer än ett år användning av appen
DSers svarade 15 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 september 2023

Isaak was great! Super helpful.

Soireesboutique
USA
Nästan 2 år användning av appen
DSers svarade 3 oktober 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 april 2024

Perfect customer service, right on time, problem solving and attendance at its best ( Chrissy is the best!)

Nwaya
Förenade Arabemiraten
Ungefär 2 månader användning av appen
DSers svarade 23 april 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 juni 2022

Gostei muito da atenção e da disposição da equipe em ajudar a entender a ferramenta. Em especial a Jessica me atendeu e me ajudou de uma forma fantástica!! Obrigado Jessica pela ajuda! 5 estrelas e Nota 10 para você!

Prynilla
Brasilien
Nästan 2 år användning av appen
DSers svarade 8 juni 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 mars 2023

Emma was fast to respond and deal with a mistake I had made. Highly recommend and very professional!

Let's Play First
Storbritannien
Nästan 2 år användning av appen
DSers svarade 14 mars 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Redigerat 27 september 2021

J'ai contacté le service client Support DSers par Messenger, j'ai eu une réponse très rapide par ANNA qui m'a beaucoup aidé à résoudre mon problème concernant à la connexion de ma boutique Shopify avec Aliexpress. Elle était vraiment attentive, gentille et très efficace. Merci Anna, vous êtes la meilleure. Je recommande vivement cette application grâce à elle que vos services sont excellents.
Je suis vraiment contente et très satisfaite.
Encore merci et bravo ANNA..

SYMPATYK
Frankrike
Nästan 2 år användning av appen
DSers svarade 27 september 2021

Hi SYMPATYK,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Redigerat 9 december 2021

The support team is very helpful in resolving the issue. We had an id conflict problem during order fulfilment and Colins from support team assisted in resolving the issue. Thank you Colins.

june rochelongue
Frankrike
Nästan 2 år användning av appen
DSers svarade 17 oktober 2021

Hi june rochelongue,

We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 september 2022

Thanks Eden for helping me out today. However,DSers didn't have the flexibility to split the order into two address .

hela_nz
Nya Zeeland
Nästan 2 år användning av appen
DSers svarade 12 september 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 december 2023

Very helpful customer service - quick and easy! What a relief!

yourpersonalfavorites
USA
Mer än ett år användning av appen
DSers svarade 11 december 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 januari 2023

A Huge Thanks to Jenny!!! Your Guidance and Support on how to process an order in my store was a clear directive and very helpful. Thanks for your patience and kindness and for your great customer service.

Memoir
USA
Nästan 2 år användning av appen
DSers svarade 15 januari 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team