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Very good customer service, Wendy was so helpful with the problems I had on my store, Totally recommend!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Super application et excellent service client
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very proud of customer care service. Professional and patience. Gratefull
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Thank you Wendy for your help ! You are excellent
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very good customer servis Marshall helped with my questions satisfactorily he answered what I wanted.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Very professional and fast responding. Really appreciate!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
It was very helpful and super efficient. I 'm really satisfied
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
thank you Selena for your help , good luck
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
j'ai ete ravis pour ma premiere fois sur cette application. c'est tres simple a comprendre et facile de paramettrer. super geniale!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am profoundly disappointed by the lack of professionalism exhibited by this app and site. Despite my earnest desire for a successful outcome, I find myself encountering serious issues without adequate customer support. Regrettably, I am compelled to express my dissatisfaction, as honesty necessitates it.
This app and site rank among the most disorganized and dysfunctional platforms I've ever encountered. None of the products I added to my store materialized, and the absence of reliable customer service exacerbates the frustration. The instructional videos are of poor quality, leading to further confusion. Navigating the platform feels like a chaotic maze, with constant redirects to AliExpress pages and a glaring lack of organization. Additionally, the exorbitant shipping charges on most items only add to the distress.
In its current state, the app and site are far from user-friendly, making the entire experience overwhelmingly burdensome. Moreover, the authenticity of most reviews appears questionable. While reluctant to leave a negative review, I feel obligated to convey the truth about my disappointing experience.
I AM UPDATING THIS REVIEW TO ASK YOU TO STOP CONTACTING ME WITH BOTS AND EMAILS THAT ARE USELESS! I WANT NOTHING TO DO WITH YOUR APP!
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation?
Our team tried to contact you via email.
Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team