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Bonjour,
Débutant sur Dsers, je souhaitais lier plusieurs boutiques à mon compte. Le support a été très réactif pour m'aider dans l'utilisation de l'application. Merci beaucoup pour votre aide.
Hi,
We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was struggling with something and their customer support was really responsive and they solve my issue in 10min! They are amazing.
Hi Novaina,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Updated Review March 2024: I had previously given 5 stars. At the beginning it worked well. If you are a store owner and you want to waste tonnes of time mapping and remapping products then DSERS is for you. I am actually paying their rediculous monthly fee to update my store inventory and keep it accurate for what? Aliexpress items have thousands of pcs yet DSERS puts my store stock at zero. What does that equal? Lost sales. I had high hopes for DSERS but honestly they need to really look at the way they manage their product mapping. I'd have paid a monthly fee to have a DSERS person keep track and fix my mapping issues. That to me is WAY MORE value added then their rediculous stock updates (that occur only once a day and also have qty limitations). I'm slowly moving all my products away from DSERS as I find it totally unreliable and definitely not worth the money. From their support people, I get a lot of the were so sorry for the issue we'll forward to our technical team - and then nothing happens. Such a waste! Save your money and time and spend it both elsewhere not on DSERS!
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
We understand your feelings and the issue for the seach bar has been fixed already.
Please know that our update was a necessary step to improve things 10 fold for the future. We'll work hard to make sure we meet all merchants' high standards
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
A parceira Jéssica foi muito atenciosa e resolveu meus problemas bem rápido.
Recomendo A parceira Jéssica foi muito atenciosa e resolveu meus problemas bem rápido.
Recomendo
The partner Jessica was very helpful and solved my problems very quickly.
I recommend
Hi Mr. Boros,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This is one of the best Apps I have used to help me with my store. Customer service is awesome, and they are 24/7 and always willing to help.
great application with excellent customer service . totally enjoying my time using this app
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Works very well, very easy to use and their support is really very responsive and at the top thank you!
Hi Laetizya,
We really appreciate your review of our customer service. Our customer service teams try their best to be responsive to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
O suporte é maravilhoso, sempre que preciso estão apostos a ajudar o mais ágil possível. Atenciosos e simpáticos.
Agradeço!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Merci beaucoup pour votre aide, vous m'avez bien aidé. Malgré mes retard pour vous répondre............YOU THE BEST
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Un grand merci à Una pour sa réactivité et son expérience, Dsers a une superbe équipe technique, Merci à toute la Team :-)
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team