DSers‑AliExpress Dropshipping , 24 704 recensioner
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I have had the pleasure of seeing advice via the Dsers app and Marry answered my queries. She was very helpful and reassuring and offered appropriate advice / guidance on solving an issue.
Please continue with your good work, offering support for small business like mine at times of need is very important for us and good customer service goes extra mile!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Milly tackled my issue with patience and skill, guiding me through each step with clear explanations. Their friendly demeanor made the experience enjoyable.
My problem was swiftly resolved. I highly recommend their services to anyone in need of top-notch support. Kudos to Milly for a job well done.
Cheers,
Asion.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
It is a very good upgrade from the previous drop shipping apps, ease of using the interface, great system in finding and importing the desired products, very helpful and prompt customer service, many thanks Lucia! Recommend the app!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I've beeing using Dsers for over a year and they help me a lot with my dropshipping business. Today I use the 24/7 chat service and Krystal was amazing and super supportive. I highly recommend this platform for anyone who wants to start selling online. They are amazing!!!!!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had trouble with tracking number for my customers and chatted with Wendy who was exceedingly helpful. She sent me the screenshot with all I had to do. She even offered to do it for me. Great first experience! Thanks again!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had an issue when fulfilling my order and received a great support from Irene who was fast and very detailed in helping me.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I spoke with Chrissy from DSers Support Team. And she was extremely helpful. I'm new to DSers/Alliexpress and I am struggling a little bit getting it to all work for me. Chrissy was extremely helpful and very professional. She helped me understand exactly what I need to do.
Thank you very much
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Lucy was very helpful. She helped us navigate the app to make sure we could use it to fulfill our business.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I'm very new to drop shipping and ordered a test product to try to figure out how it all works. Of course, I messed it up! Glad to be learning on my own order instead of someone else's. I did the chat and Aimee was a tremendous help. She was kind, patient, and offered screenshots and explanations that were very helpful. She also was very positive and encouraging.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Irene did a magnificent job helping me map an item. She was very helpful and patient showing me step by step on how to solve my problem. Definitely pleased with how fast my issue was resolved.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team