Recensioner (30 464)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
1 november 2024

Had an excellent support experience with Chrissy. Very efficient and resolved all my issues promptly and in detail! Extremely satisfied with the support service of DSers. Chrissy is an asset to your team!

Tidy Tales
Grekland
Ungefär 2 månader användning av appen
DSers svarade 3 november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 oktober 2024

Rona understood my issue and sent me instructions to handle it.

fitnessfusionhq
USA
Mer än ett år användning av appen
DSers svarade 10 oktober 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 november 2024

I recently had to deal with Vivian regarding a stock synchronisation with DSers and Shopify. Even if we did not find a "classic" solution to solve it, Vivian took time to understand the problem and try his best to help me. The important thing is that, now, it works thanks to the chat i had with Vivian.

Lune & Lumiere
Frankrike
3 dagar användning av appen
DSers svarade 24 november 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 november 2024

I Am very happy with support from Celia . Thank you very much Celia.

Eincov
Tyskland
6 månader användning av appen
DSers svarade 3 november 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 november 2024

Selena give me a lot of advices! I’m so glad for her help. Now I know what I should do!

FlexHeat
Polen
7 dagar användning av appen
DSers svarade 24 november 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 oktober 2024

a Myra me atendeu muito bem e foi excepcional e rapida para resolver a minha situação. Obrigado!

Ice Joias
Brasilien
Nästan 2 år användning av appen
DSers svarade 3 november 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 september 2024

It was very good information! Helped me with everything i need!

VoordeelVibes
Nederländerna
3 månader användning av appen
DSers svarade 17 september 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 september 2024

I recently had an issue with the pricing, and I was fortunate enough to be assisted by Olivia from customer service. From the moment I reached out, she was attentive, friendly, and truly cared about resolving my problem. Not only did she address the issue quickly, but she also went above and beyond to ensure everything was taken care of efficiently.

Her professionalism and dedication made the whole process smooth and stress-free. Thank you, Olivia, for your outstanding service! You turned a frustrating situation into a positive experience.

Charme Maison
Marocko
14 dagar användning av appen
DSers svarade 8 september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 september 2024

Excellent support service, my issue was sorted by Olivia in a couple of minutes. No hanging on the chat immediate replies. Thank you so much and appriciated your service.

ShopiTry
Sri Lanka
6 månader användning av appen
DSers svarade 5 september 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 september 2024

Very good customer service, replied within 2 minutes. Solved and explained all the issues quite quick.

Afkonza
Nya Zeeland
7 månader användning av appen
DSers svarade 4 september 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team