Recensioner (30 464)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
19 september 2024

Very nice and helped me quickly. Thank you so much.

Amada24
Förenade Arabemiraten
10 månader användning av appen
DSers svarade 7 oktober 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 september 2024

Chrissy helped me sync my products from shopify. well helped i not what was done. Chrissy just just hit sync and it was done. My old supplier was a nightmare. DSers gives you full control of your business unlike others where you cant do anything if the product is discontinued or out of stock

LuxyXO
USA
8 dagar användning av appen
DSers svarade 4 september 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 september 2024

I recently reached out to Drser Support for help with removing my old PayPal account and setting up a new one, and I couldn’t be happier with the assistance I received! Vivian was incredibly helpful, patient, and guided me through each step of the process. She made everything so easy and stress-free, and I really appreciated her friendly approach. Thank you, Vivian, for your excellent support! I highly recommend Drser Support to anyone in need of professional and efficient help.

Treamfly
Tjeckien
18 dagar användning av appen
DSers svarade 5 september 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 november 2024

I was having a alot of issue with my store but Lydia helpt me so good.

QuickShopz
Nederländerna
Ungefär en månad användning av appen
DSers svarade 7 november 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 augusti 2024

really helpful. took a long while to resolve my issues but assistant was patient and supportive throughout. thank you!

Tot Tidy Traveller
Storbritannien
Ungefär ett år användning av appen
DSers svarade 1 september 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 september 2024

We needed some help with our Shopify store products which we are using DSers to sell. We chatted with Maria and she helped us solved the problem really quickly, she was really nice, and helped us with more than what we originally asked for.

AstroVerse
Israel
30 dagar användning av appen
DSers svarade 10 september 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 september 2024

Great app. Zico replied within minutes and help me clear up all the problems. Highly recommend

Wonders Brand
Kanada
Ungefär 2 månader användning av appen
DSers svarade 7 oktober 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 september 2024

"The support team's help turned my bad day with my first Shopify order into a great one! The conversation was very enthusiastic and helped me clearly understand the order fulfillment process on DSers and Shopify! 5 stars!

Drakelite
USA
16 dagar användning av appen
DSers svarade 8 september 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 augusti 2024

DSers is a solid app for managing dropshipping orders, offering seamless integration with AliExpress and efficient bulk order processing. While it has some limitations, such as occasional syncing glitches and areas where the user experience could improve, the exceptional customer service truly sets it apart. The support team is incredibly responsive and always goes the extra mile to resolve issues quickly. Overall, DSers is a reliable choice for dropshippers who value strong customer support.
Special thanks to Esfania for the wonderful service!

Sha's Style
USA
3 månader användning av appen
DSers svarade 25 augusti 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 juli 2024

I found it the most convenient dropshiping app / plugin. it is well designed, never encountered downtime or bugs.

Would recommend it to anyone.

+ Support is fast and efficient ! Overall great experience !

monde-du-boulier
Andorra
Mer än 4 år användning av appen
DSers svarade 29 juli 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team