Recensioner (30 363)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
6 november 2024

Every time I faced problems, the after-sales service helped resolve them. They are very professional.

Vlenda
Frankrike
Nästan 2 år användning av appen
DSers svarade 7 november 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 oktober 2024

Hello everyone!

I just wanted to take a moment to share my experience with the DSers team, particularly with Chloe. I was in need of some assistance, and Chloe provided me with a perfect explanation that truly helped clarify everything I was struggling with.

Her patience and clear communication made all the difference, and I genuinely appreciate the support she offered. It's not every day that you come across such dedicated customer service!

DSers has proven to be an outstanding platform, and with team members like Chloe, it's easy to see why. If you're considering using DSers, I highly recommend it.

Thank you again, Chloe, for your incredible help!

Puffy Cuddle
Albanien
29 dagar användning av appen
DSers svarade 27 oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 oktober 2024

I am extremely satisfied with DSers, all my orders are smoothly synced, executed and I never had an outage from the tool. Recently switched to Pro version to join the affiliate program(s) and also this went super smooth, even contacting the support (thanks to Krystal) was super easy and she immediately activated the service! Thanks DSers, thanks team, I can highly recommend!

Vico's Hundewelt
Schweiz
12 månader användning av appen
DSers svarade 10 oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 oktober 2024

I just wanted to take a moment to express my heartfelt gratitude to Selena from the DSers support team! I was having a bit of a crisis trying to figure out how to disconnect an old store from my DSers account, and Selena swooped in to save the day.

Not only was Selena incredibly knowledgeable and professional, but she also had a wonderful demeanor that immediately put me at ease. She listened attentively to my issue, asked all the right questions, and provided clear, concise instructions that helped me resolve the problem in no time.

What truly impressed me, however, was Selena's speed and efficiency. She responded to my query in a matter of minutes, and her solutions were spot-on. I was blown away by how quickly she was able to help me get back on track.

forbiddengemstones.com
USA
Ungefär en månad användning av appen
DSers svarade 24 oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 oktober 2024

Great application. Has made dropshipping very easy. If i ever have an issue the live chat team are extremely helpful and have always solved my issues immediately. Rfimp in particular was super helpful.

ecollama
Storbritannien
Nästan 2 år användning av appen
DSers svarade 15 oktober 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 september 2024

I had a great experience shopping on AliExpress. Selena provided excellent help, guiding me through the process and ensuring everything went smoothly. The customer service was prompt and effective, making my experience hassle-free. Highly recommend!

Kurast
Kanada
Ungefär ett år användning av appen
DSers svarade 11 september 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 oktober 2024

So happy with this app. Tried numerous similar apps, but all my research kept pointing to Dsers. Once I tried, everything was easy and smooth, and anytime I had issues or just need help/guidance, Blanca from the team was absolutely wonderful, helped me at all hours of the day and walked me through every step until the issue is sorted! I cannot recommend this app and huge thanks to the great service provided by Blanca, shes always there to help :)

CapyCool
Australien
Ungefär en månad användning av appen
DSers svarade 10 oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 november 2024

Many thanks to Celia for her help! She responded quickly, answered all my questions patiently and thoroughly, and resolved all my issues. Whether it was product information or after-sales service, she was very professional and attentive, making my shopping experience enjoyable. With such excellent customer support, I feel much more confident shopping here!

SecretShopNow
Panama
2 månader användning av appen
DSers svarade 10 november 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 november 2024

I'm brand new to the ecommerce space and I had difficulty getting an order to map over properly. Rin came to the rescue. Rin was helpful, patient and walked me through the entire process...even when I got lost! I would recommend the live chat simply based on my experience with Rin. I sure hope that Rin is able to assist me every time I need help. Keep up the great work!!!

Shop Home Gadgets
USA
23 dagar användning av appen
DSers svarade 18 november 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 september 2024

The service was great. Luna was super helpful and even taught me some new things. She was very patient and knowledgeable.

Thanks for your support!

Home On Earth
Australien
Mer än 2 år användning av appen
DSers svarade 7 oktober 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team