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Excellent and responsive support! Very good application. I recommend it because it works great and the support is good, jessica is amazing and very proffessional
Hi Nazoma,
We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to provide a fantastic dropshipping experience to all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
The customer support is very good, colins solved my problem quickly, efficiently and very politely, I will definitely keep using dsers from now on
Adele was absolutely FANTASTIC!! She was so patient with me - i asked so many questions and she took the time answer all of my questions in a way that I(zero experience) would understand. I cannot thank her enough for her assistance this morning. She saved me a lot of stress and just when i was on the brink of throwing in the towel she made me feel like I can do this despite knowing very little. Thank you Adele for your support and your excellent customer service
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Olivia from the support team helped me instantly within minutes to finish and fulfill the order via DSers.
Highly Recommended.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The agent joined the chat in almost no time.
They assisted with my issues, and shared information on how to deal with the issue if repeated.
Thumps up
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great app, Sylvia on the help desk was fantastic in sorting out my issue. Excellent service!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very useful service. The order fulfilment process is smooth and simple, saves you a lot of time and confusion. DSers has an incredibly helpful live chat feature. I was assisted on the chat by Serein, who was able to solve my login issues, as well as help me clear up some problems with fulfilment. Great 5 star service.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thanks to Catalina's expertise and dedication, I can now access my awaiting order tab and fulfill orders seamlessly. Additionally, the syncing between Aliexpress and Shopify has been reestablished, which is vital for the smooth operation of my business.
Catalina's exceptional support has left a lasting impression, and I wanted to acknowledge her outstanding efforts. Her commitment to customer satisfaction reflects positively on your company, and I feel confident that I made the right choice in relying on your services.
I hope you recognize Catalina's exceptional contributions to your team, and I look forward to continuing to do business with your company. Thank you once again for providing top-notch support when it was needed the most.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Service exemplaire , ultra facile à configurer , support disponible en quelques secondes. Je l'utilise depuis des années et j'en suis pleinement satisfait !
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Thank’s for rin, is a good assistant
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team