Recensioner (30 387)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
3 september 2023

Irene was super fast and helpful, immediately solved my issue with an order and advised on next steps. 5-star help! Thanks again!

Sonicpet
Nederländerna
Ungefär ett år användning av appen
DSers svarade 5 september 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 september 2022

Jessica was very quick to respond and the information she gave me resolved my issue i was very satisfied thank you jessica

Rere307
USA
Ungefär ett år användning av appen
DSers svarade 26 september 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 juni 2023

great service extremely helpful representatives
they help out with everything with swift response
best thing is in most cases they do it from their end if its confusing for yiou

Boxandshop
USA
Ungefär ett år användning av appen
DSers svarade 14 juni 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Redigerat 7 april 2023

thanks for solving my problem quickly and efficiently was nice to work for you. Good job five stars.

Choclate plus size confident store
USA
Ungefär ett år användning av appen
DSers svarade 9 april 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 mars 2024

As a first time dropshipper struggling to set up my store Lilly was kind patient & knowlegable! She saved me hours in trying to figure out all of the little things you need to know setting up my store & im super grateful!

Kidchella
Australien
7 månader användning av appen
DSers svarade 11 mars 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 juni 2023

Eden is knowledgeable and courteous. He has helped me with patience. I really appreciate his help and support.

Raymana
USA
Ungefär ett år användning av appen
DSers svarade 8 juni 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 februari 2024

It's been a while since I've been back to Shopify. There is a lot to update.
I had an order and was having trouble mapping. I had to find a supplier first and it was all a process that was new to me. I was very lucky to have help from Irene, and that is to say the least. I was very frustrated and annoyed trying to figure everything out by myself until the great Irene came to my rescue and successfully guided me through the whole process. I want to thank her for hanging in there for me and answering my questions so quickly so I didn't feel more frustrated. She's a keeper! Thanks again!!

Casual Retail Now
USA
9 månader användning av appen
DSers svarade 25 februari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 februari 2024

atendente Myra muito atenciosa e paciente...ótimo atendimento.

Pape Kids
Brasilien
11 månader användning av appen
DSers svarade 8 februari 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22 december 2023

I want to express my heartfelt thanks to staff Jenny for the amazing support they provided in helping me with my recent order. Their responsiveness, expertise, and dedication made my experience smooth and enjoyable. I truly appreciate the outstanding service!

Ennovate Shoppe
Kanada
Ungefär ett år användning av appen
DSers svarade 3 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 juni 2022

I am new at ecommerce and accidentally loaded products on Amazon Marketplace that have incorrect pricing. I began to receive orders that would have cause a large loss of money if they were filled. Villanelle help with verifying the merchandise would not ship which was a huge relief!

Cold Creek Apparel & Home Goods LLC
USA
Ungefär ett år användning av appen
DSers svarade 24 juni 2022

Hi,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team