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Disaster. You cannot uninstall a shop if you're not paying for Shopify subscription, so you're left with an account you cannot use anymore. Dumb app, dumb dev, don't use. Customer services is a joke too, messenger?? REALLY ?
You clowns.
not impressed with this app.
Hi,
Thank you for sharing your experience! Could you give us more details? Our customer service team is always ready to provide fast and effective support whenever you need it.
Feel free to contact us anytime you have questions or need assistance. We're here to help!
DSers Team
3 days and my problem is yet to be resolved.
Hello,
Thank you for your feedback, we have reviewed the issue and found some internat communication that could be improved and we will make sure that this doesn't happen again.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Please drop our customer services team a message via on any below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
your app and service are the worst !!!!!!
I want a full refund for this month ....no way that you will see even 1$ over your worst service ever!!!
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Renovou automático essa merda
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
supplier from dsers sourcing - exactly samtrinity scammed me for 12k usd, beaware, it was deposit but the product is deffective and i cant sell it
The app is not working their servers are not functioning properly randomly. Now i get mapping error and i have 500 orders waiting to fulfilll and i cannot fulfill them cause their app is broken once again!!!!!!!!
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Please drop our customer services team a message via on any below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Umulig å lage profil, desverre app fungerer ikke :(
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Why is it so hard to cancel a subscription from DSers?
I have uninstalled DSers from my Shopify store. Please cancel my subscription immediately and confirm that no further charges will occur.
Will continue to charge you after you have deleted the app and when you contact them they give you the run around. I have been charged $99.99 3 unauthorized times.
Hello!
Thank you for taking the time to leave this review.
If you need help with the app, to uninstall, or change your subscription, you can contact our customer service team on Facebook, or in-app!
Happy dropshipping,
DSers Team
