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This is hands down the most effective and powerful Shopify app we use. Since launching our company in 2012, we have been trying to find a way to manage the drop shipping side of our business. We were incredibly grateful to discover Duoplane this past summer. It transformed our business on day 1. It is very easy to use and has a clean user interface. Additionally, we have had a standout customer service experience with them. They've helped us strategize better systems for our shipping model and have been incredibly successful at customizing different features of the app to adapt to our needs.
We could not be more pleased with Duoplane and highly recommend this app. It has dramatically improved our business!
Thank you for taking the time to share your wonderful experience with Duoplane! We're thrilled to hear that our app has transformed your business. It's fantastic to know that our customer service team was able to help you strategize better systems and customize the app to meet your specific needs. We appreciate your recommendation!!
Duoplane has been a productivity game changer for us. We are very technical and highly automated, but Duoplane brings together the Customer Shopify order and the corresponding Supplier Purchase order(s) status in a single view. Now imagine if like us you have multiple Shopify stores; previously we had to hop between them as well. The Vendor/Product configurable shipment due date and late shipment alerts lets our Customer Service Team see at a glance overdue orders to proactively chase before the Customer calls. We already had an automated order email app which we are migrating to Duoplane, but the easy listing/notification of manual portal orders to be placed and the process changes we have made as a result have provided a 50% productivity improvement for order processing. We do not yet use all of it's capabilities, but that is part of benefits of the app. You can migrate functionality and leverage it in a phased approach. The overall functionality is very broad and the features are clearly based on experience in this sector. Most of all, the Customer Service has been outstanding!
Thank you so much for the outstanding review and we are excited to hear how Duoplane has benefited your company. Our goal is to offer top-tier support to our clients and it's lovely to receive such positive feedback.
This is THE app if you need to auto-send orders to many different fulfillers and in various formats. Sina has been excellent to work with and even helped us implement something that further optimized the shipping for goods that ship from our own warehouse. Highly recommend!
Thank you for the kind words! We're so happy to hear that Duoplane has been able to meet your needs for routing orders to multiple suppliers and vendors in various formats. It was a pleasure to work with you, and we're glad that we could assist you in optimizing your dropshipping fulfillment. Thank you again for choosing Duoplane!
We have over 15 Shopify Apps integrated in to our store at any given time. Duoplane is the oil that keeps our store running at top efficiency. For the price and value this is our most valued partner. Customer service is critical when working with Shopify App partners and Duoplane is by far, the absolute best. We get very fast responses to our technical questions and every answer is exactly what we need, every time.
Our business started in April 2018 and from the very beginning, we were very satisfied with the assistance we received as a true start-up. Now that we are a much more advanced online business, Duoplane has been instrumental in our growth.
Wow, what a wonderful review! We are so happy to hear that Duoplane is your most valued partner and that we have been such an asset to your operations.
We simply cannot run our business without this app! It saves us tons of tedious headache and hours of work in which we would have to constantly update inventory number of over 300 products!
Their service is phenomenal, and they will take the time with you to make sure you are set up properly. Highly recommended.
Thank you for your amazing feedback! We're thrilled to hear that Duoplane has made such a positive impact on your business, and that our service has been phenomenal. It's our pleasure to ensure that our clients are set up properly and efficiently.
I had some issues regarding the app, but the support team was quick to respond and fix the problem. Special thanks to Sina for helping us with this. Highly recommend this app!
Thank you so much for this wonderful review! We pride ourselves on acting very quickly should our clients run into any issues.
Duoplane is an essential business tool for any drop-shipping company. This app works great and the customer support is truly exceptional. Sina worked with me on a friday evening till 8pm EST to help answer all of my questions and walk me through some minor customizations to make my invoices, purchase orders & pick-tickets to my exact specifications.
Thank You Duoplane!
Thank you for taking the time to write this wonderful review! We're so happy to hear that Duoplane has been an essential tool for your company and that our customer support has exceeded your expectations. We take pride in our ability to provide exceptional customer service, and we're glad that we were able to assist you. Thank you again for choosing Duoplane.
We are a drop shipper and almost every order has items that go to different vendors. The breaking out of a sales order into individual Purchase Orders has allowed us to save time and helped us eliminate mistakes if we did this work manually. This app for us is very much worth the money.
We are very happy to hear that we've saved your company time and money!
This app is incredibly powerful.
You know quality when you see it and Duoplane is the highest quality app that we use and it is essential to our success.
Our only regret is that we did not find Duoplane sooner!
Duoplane is the best app for drop shipping and intergrating other vedors products into you shopify store.
Anyone looking to sell other peoples products need duoplane, there is nothing else like it and it is the best app you will ever plug in to your shopify store.
Having products ship directly from other manufacturors is a benefit that will truly help our business grow and succeed.
Thank you for taking the time to leave a review! We are delighted to hear that Duoplane has been instrumental in your business growth and that you find our app to be of the highest quality. We truly appreciate your review and recommendation.
Because of Duoplane, I've been able to increase sales dramatically. Before, I was sending orders manually to all my different suppliers, it was taking a lot of time! Now, everything is automated thanks to your team! Thank you so much!
Jessee
Thanks so much Jessee - we have been delighted to have you as a client for many years.