Duoplane , 30件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
    29
  • 評価の0%は4つ星です
  • 評価の3%は3つ星です
    1
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2020年9月24日

The design of the app is very good. It does what we need it to do as far as sending purchase orders to different distributors. The issue is with support: there is no live chat or phone support, and when the app decides it doesn't want to import all of our orders from Shopify, we're left staring at the screen hoping we can fulfill our customer's orders on time. Messages take at best a few hours to be responded to, and that just doesn't cut it in the land of e-commerce in 2020.

International Key Supply
アメリカ合衆国
アプリの使用期間：3年弱
Duoplaneが返信しました 2022年11月7日

Thank you so much for this review. We are delighted that you are happy with the app itself and happy to report that we have spent the past 2 years increasing our quality of support.

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