Arvostelut (166)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 89 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
26. tammikuu 2022

The app works wonders, and they have a top notch customer support. Would totally recommend it, they even have additional quoting tools on their dashboard.

Analucia Beltran Diamonds
Kanada
10 kuukautta sovelluksen käyttöä
Zonos vastasi 4. maaliskuu 2022

Thank you for your feedback. We have enjoyed working with Analucia Beltran Diamond and are happy that the quoter tools and other products have made cross-border shipping easier.

26. kesäkuu 2023

We have completed a successful onboarding process for the Zonos Duty and Tax app. The app is excellent, very user-friendly, and - so far - meets all our expectations and needs. We now are very comfortable offering our customers the chance to pay duties and taxes upfront and make our delivery process transparent, streamlined, and frictionless.

The Zonos support team is also top-notch! A special shout-out to both Nicholas McBride and Curtis Hixon, two exceptional and knowledgeable professionals who helped us at every step of this onboarding process. It was our pleasure to work with both of them.

We can confidently recommend Zonos to anyone looking for improving international shipping.

Dan Henry Watches
Hongkong – Kiinan erityishallintoalue
9 kuukautta sovelluksen käyttöä
11. elokuu 2022

Zonos has been awesome for us thus far! Global Trade is confusing and they've helped us to approach selling internationally, streamline systems to make it sustainable, and offered great resources to solve the nuances and confusing, unique experiences. Bethany was so helpful onboarding our first two shopify stores, Preston has been great in trying to get two more stores onboarded, and Cassie was a STUD helping us solve a one off problem. We weren't able to solve it using the Zonos software (shipping warranty parts) but she stuck with me and met with me multiple times to exhaust all possibilities and offered a solution outside the Zonos platform. GREAT customer service that is hard to find now a-days, specifically with apps/software in my experience!

Hala Gear
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Zonos vastasi 11. elokuu 2022

Zonos loves providing clarity for your international customers. We are glad that you are enjoying our product but also getting to know our great team members! We are excited to be working with Hala Gear and to see your success with international shipping.

27. tammikuu 2023

Worked with Matthew for implementation, they did a great job helping to get setup. 100% happy with their service! Thank you!

Turn Racing
Yhdysvallat
9 kuukautta sovelluksen käyttöä
17. maaliskuu 2020

For international sales DDP calculation, Zonos is the only app, a must have. Customer service is fantastic. Taylor is a legend! Set up either tiered price shipping rates based on cart value or just carrier calculated shipping rates - either was is easy to do through the Zonos dashboard. Shipping, duties and taxes are clearly separated in the cart and clear to your customers. I would suggest, if you use an IMS, to check out Order Tagger as well to add a note to each order that "DDP" is included in the sale, then set your automation rule at your IMS level to notify your carrier that the shipper pays DDP on behalf of the customer. Zonos is the only (and best) solution for DDP if you want to offer your customers a transparent and easy to manage duties and tax collection process.

Ellus & Krue
Australia
9 kuukautta sovelluksen käyttöä
29. maaliskuu 2022

The customer service with these guys is amazing. They are thorough and take time to explain things whenever you need help. This app also helps you to deal with duties and taxes worry free. Would highly recommend their services.

Bethel Store
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Zonos vastasi 13. kesäkuu 2022

Thank you for your review. We appreciate your feedback on our team. They love assisting our customers to ensure a smooth experience. We are glad that we have made duties and taxes stress free for you!

7. syyskuu 2023

Sophie Limpert and Monica Goethe helped me through a unique troubleshooting situation and got Zonos integrated at our checkout in the blink of an eye. Thank you to the Zonos team for the great customer support.

Chaos Audio
Yhdysvallat
8 kuukautta sovelluksen käyttöä
26. heinäkuu 2021

Makes shipping worldwide super easy and seamless + amazing and dedicated support team, who is always available to help!

Larroude
Yhdysvallat
8 kuukautta sovelluksen käyttöä
15. helmikuu 2022

We have used this app to improve our customer journey and to reduce returns due to customers not having transparency over the taxes applicable to their order. Zonos has been really helpful in reducing issues relating to customer taxes and duties and the team are really responsive and very helpful when we have any questions. Zonos is really easy to use and saves a lot of time when automating the shipping labels.

ANNA QUAN
Australia
8 kuukautta sovelluksen käyttöä
Zonos vastasi 4. maaliskuu 2022

Thank you for your feedback, Anna Quan. We are happy to contribute to transparency for your customers in regards to international shipping costs and time saving products. We enjoy working with you.

24. elokuu 2022

Very easy setup and the onboarding team was fantastic. We were able to test that shipping was accurately calculated and launch in just a few minutes.

RoadBikeOutlet
Yhdysvallat
8 kuukautta sovelluksen käyttöä