Zonos Duty and Tax

I wish once an order is created that it shows " shipped" immediately instead of saying " Succeeded " which requires us to constantly click on the same order until it updates. Overall the app is easy to understand and I had a great specialist throughout this experience. Thank you Shawn for all of your help.

We have been using this app for a couple of years now. We have had a few issues with it, but Zonos support is always quick to find the solution or explain certain calculations. They have done a great job with taking the burden of worrying about Duties and Taxes for international shipments!

Excellent customer service and assistance from the implementation team. Easy app to use. Would definitely recommend for international shipping.

I wanted to create as frictionless an experience for international customers as possible with prepaid DDP shipping so they complete purchases with confidence and convenience and minimizing delays in delivery. Zonos helps us accomplish this. Shawn Roah was very professional, knowledgeable and supportive in making the integration process as easeful as possible. He was also super nice and a joy to work with.

Lennon helped me through a new to me process and kept circling back to make sure I was successful! It is a great feeling knowing I am working with a real person (not just a chat bot!) and to be supported through the whole process!

We were looking for an app that helps to identify international duties as our global customers were getting a shock once our products hit our customer's shores and there were unforeseen duties payable. With Zonos, our customers now know in advance and the best part is that they can pay for these at checkout for a seamless customer experience. Zonos and the team were amazing to answer questions and help get us set-up. Fantastic app, fantastic experience.

So far so good! MUCH better landed costing for our intl customers. Support is next level good and helped us every step of the way. Cannot thank them enough for all the help and guidance. Really excited to see how this impacts and helps us grow our international d2c footprint.

This app works perfectly for us! The support team is amazing from setup and beyond. Every time I have any issues (which is rare) they are very dedicated to making sure it gets resolved quickly.

Fantastic UX and fast/painless integration on frontend and shipping backend. Highly recommend, tested several other apps beforehand.

Very smooth and straight forward onboarding process. Our onboarding specialist Curtis was very responsive and always willing to go out of his way to help us however we need to. Our products are set up a bit differently and we were able to figure out solutions to get to make Zonos work for us. Definitely recommend working with them!