Zonos Duty and Tax

Great customer support and a very streamlined product. An absolute must for international sales to ensure every customer knows the true door-to-door cost of their purchase.

We are a small business, and we were hoping to find a way to ship internationally without massively complicating our fulfillment operations. Zonos is a perfect solution, and we could not be happier with the service they provide. They make the process of shipping internationally super smooth for us and our customers, and their support staff is very responsive and helpful. Highly recommend!

The ability to display accurate landed costs to our international customers is of great importance to our business, and we are now able to do this with confidence. Great service from the team at Zonos. Thanks to Barrett, Trevor and Junior who were all incredibly professional and knowledgeable and who made the implementation process simple. Thanks to the team for always making themselves available and for their expert advice and assistance.

Great team at Zonos - Laura has been very helpful and responsive during the integration process. Zonos has also helped with international conversions - although only running for a short period of time, we have seen international sales increase.

Zono's has helped increase our international sales. We have shipped international for years, but with all the custom forms, HS codes and rules, it was overwhelming to ship each package. After we got past the setup part with Zono's, it is so easy. We literally click create label and everything populates correctly, it interacts with our UPS account and we do nothing but print a label. It even puts the tracking number into the Shopify order once its created. It has made our lives so much easier and the customers now know exactly what they are paying, they have the option to pay duties/tax upfront or when it arrives, but there are no surprises for them or us.

Spent weeks trying to come up with a solution for full transparency while shipping internationally. Dead end, and horror stories across the board. Finally ran across Zonos. NAILED IT... switch to DDP label, and then charge athlete at checkout. This could really elevate our world presence and let the Atreyu brand compete in the big leagues... by the time we have shoes circulating across the globe, other brands will have wondered why they haven't used the app yet! Its a game changer... cant wait to see how far we can take Atreyu with this new wave of e-commerce management of transparency.

I had been searching for a solution to help deal with issues we kept running into with international orders. When I found Zonos I was skeptical, since they promised a solution I couldn't find anywhere else. But I'm happy to say the Zonos app delivered on all promises and then some. We ship to countries all over the worlds and Zonos has removed the headache of dealing with duties and refused packages. And their customer service is excellent! The app helps us save time and money while allowing us to continue selling to our international customers.

Barrett Curry and team were so incredibly helpful in getting our store configured quickly and accurately. A dream to work with!

This app has been great to provide full landed cost for our international customers. It also provides clarity and awareness regarding duties & taxes.

From ease of use to customer experience, we've loved using Zonos. It's been easy to use, easy to deploy, and easy to dig into for issues. Plus, Zonos has been a great platform to learn more about how customs, duties, and taxes work. They do a wonderful job as a company and in their technology to help customers to learn more about how it works. We had the pleasure of working with Jessica D. from Zonos, and she was so helpful, personable, friendly, and entrepreneurial in solving problems and helping us become more empowered customers/users.