Zonos Duty and Tax , 162 recensioni

Excellent onboarding process from Matthew at Zonos. Whilst the service is pricey, so far it seems worth it and is allowing our customers to checkout with ease, with all relevant customs information presented up front. We have integrated with Fedex meaning our carried rates get pulled through. I would recommend Zonos to anyone looking to expand internationally.

I recently had the pleasure of working with Shawn at Zonos, and their support was exceptional. Their deep knowledge of the Zonos shipping app, combined with their responsiveness and clear communication, made our experience truly seamless. They went the extra mile to train our fulfillment team, provide testing exercises - improving our shipping process significantly. I highly recommend Zonos, and especially Shawn, for their outstanding service. Their customer-centric approach and problem-solving skills made a remarkable difference for our business.

Curtis was great setting up the app and training with our partner plant in Asia. The app will save us time creating labels and documents needed for shipping and is straight forward for duty/vat calculation. I would recommend this app.

Megs Smith did an amazing job with customer service. Had an issue with cross platforms and she took care of everything with ease, making my life a breeze.

Zonos has solved all our international fulfilment and shipping problems in one go. Support during onboarding was fantastic. Great app and service.

Very smooth and straight forward onboarding process. Our onboarding specialist Curtis was very responsive and always willing to go out of his way to help us however we need to. Our products are set up a bit differently and we were able to figure out solutions to get to make Zonos work for us. Definitely recommend working with them!

Always have a very good Customer Service experience from Lennon Tomaz
Retention Specialist @ Zonos. Any issue that may arise is very quickly resolved by Lennon!

We have completed a successful onboarding process for the Zonos Duty and Tax app. The app is excellent, very user-friendly, and - so far - meets all our expectations and needs. We now are very comfortable offering our customers the chance to pay duties and taxes upfront and make our delivery process transparent, streamlined, and frictionless.

The Zonos support team is also top-notch! A special shout-out to both Nicholas McBride and Curtis Hixon, two exceptional and knowledgeable professionals who helped us at every step of this onboarding process. It was our pleasure to work with both of them.

We can confidently recommend Zonos to anyone looking for improving international shipping.

Friendly, professional and knowledgeable on every interaction! The are quick to respond and will also reach out if the see any abnormalities with the integration. Excellent Service!

This app and it's team get 5 Stars. They have been so helpful setting up the zones for shipping and super fast. I was up and running in 3 days. Call out to Barrett for always being there and assisting with any questions.
The dashboard is so easy to use and print labels. I would recommend this app for anyone doing international shipping.