レビュー (169)

総合評価
4.7
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の3%は1つ星です
編集日:2020年2月20日

Fairly easy implementation, very fast/knowledgeable customer service. Solved an issue many international customers were complaining about.

ShredLights
アメリカ合衆国
アプリの使用期間:4年以上
2019年7月23日

Easy to install and a great user experience. Automatically calculates at checkout and no surprise duty fees for our customers.

Nurish.Me, Inc.
アメリカ合衆国
アプリの使用期間:4年以上
2023年12月15日

Prompt attention & superb service in helping get our store back up & running internationally. Jordan was especially great - highly recommend Zonos for all your international shipping needs!

Furtuna Skin
アメリカ合衆国
アプリの使用期間:約4年
2020年5月19日

Fantastic app and their support is top notch. I had several questions and Mark recommended a quick call which was extremely useful. Super proactive and helpful

FMW Fasteners
アメリカ合衆国
アプリの使用期間:約4年
2019年7月31日

Great solution for handling global duties and customs fees in cart ahead of shipment to avoid frustrations on the consumer side at receipt. Great customer service and no issues once fully set up - smooth sailing! Solid solution!

GIMME Beauty
アメリカ合衆国
アプリの使用期間:約4年
編集日:2022年6月29日

We are just launching a shopify store, and Zonos has been fabulous helping us set up to sell internationally! Mark was incredibly patient helping me to get Zonos set up. I highly recommend him to anyone looking to calculate their international customs and duties on the front end of their customer's experience. Thank you, Mark!!! Update: The Zonos team continues to impress me. Fast, thorough, and just plain helpful. Such a breath of fresh air from so many companies with outsourced customer service, people that don't seem to even understand questions, let alone have answers. Than you guys!

World Rugby Shop
アメリカ合衆国
アプリの使用期間:4年弱
2019年7月30日

We use Zonos to dynamically calculate our duties for our three international stores. works as exactly as you'd expect and most importantly the support team are highly response. thanks guys!

Honey B
オーストラリア
アプリの使用期間:4年弱
2023年10月20日

I have been extremely impressed with the professionalism that all of the representatives at Zonos possess. They have really helped us with our duty/tax calculations with the Landed Cost Guarantee program taking the guess work out of this area when shipping internationally. I highly recommend them and especially appreciate the above and beyond help provided by Lennon! Thanks so much. Jacqueline

Ra Optics
アメリカ合衆国
アプリの使用期間:4年弱
2022年1月20日

Zonos takes the guess work out of selling abroad. More importantly, our international customer love and appreciate the full transparency that comes with having the total landed costs prior to checkout. It's a win-win for all involved.

Angela Caglia Skincare
アメリカ合衆国
アプリの使用期間:4年弱
Zonosが返信しました 2022年3月4日

Thank you for your feedback, we're glad you chose Zonos as your cross-border partner! We are delighted to add transparency to your international customer’s shipping experience.

編集日:2021年11月12日

We use Zonos for international tax calculations and the Welcome Mat (we haven't moved over to Hello yet). We were launching a promo in less than 24 hours and needed last-minute changes to our now Zonos-unsupported Welcome Mat. Brandon Morin was knowledgeable, patient, and persistent (with his very busy team) and had the changes made with time to spare. Thousands of users and not a single Zonos issue during the madness of our promo. Thank you, Brandon -- you’re an awesome teammate.

May Lindstrom Skin
アメリカ合衆国
アプリの使用期間:4年弱
Zonosが返信しました 2021年11月16日

Thank you for the feedback, we appreciate you and are happy to assist with your promo!