レビュー (169)

総合評価
4.7
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の3%は1つ星です
2021年4月10日

Zonos started off great, had it for over a year with not one issue. This year they are clearly going through some ‘changes’ I.e expanding too fast. Constant issues, they make changes to our store tax set up without evening letting us know, one minute charging no tax for a country and the next minute they are. Meaning all our website text is incorrect about shipping. The reply is the government ...

EVARAE
イギリス
アプリの使用期間:約1年
Zonosが返信しました 2021年4月28日

Thank you for your honest review. We want you to know that we value EVARAE as a customer and take all feedback we receive seriously. We recognize that the issues with Brexit ...

2022年8月26日

We bought this AP and it didn't work. I contacted support and they said I needed a special API from Shopify which only comes with the top-end Shopify plan or $20 a month. I got the $20 a month API and it still didn't work. I contacted support and I got the below response. I would not recommend this AP to anyone. Typically with new stores we have an initial call, to see if Zonos would be a good ...

T.E. Inc
アメリカ合衆国
アプリの使用期間:8日
Zonosが返信しました 2022年8月29日

We appreciate your feedback. We understand your frustration and would love to see if we can find a solution that would work for you. We apologize for the negative experience ...

2021年9月21日

Horrendous and confusing 3 weeks of trying to get this app set up- there is nothing easy or straight forward about it as advertised. Waste of time.

The Wild Horse Club
イギリス
アプリの使用期間:5日
Zonosが返信しました 2021年11月2日

Thank you for your feedback and for providing us an opportunity to resolve the issues you had with your installation. When we last heard from you everything was set up and ...

2020年12月4日

WORST experience I have ever had. First, the only "support" you receive is on how to get charged an additional $150 on top of the monthly fee and transaction fees, to assist you during the setup. Once I had everything set up correctly and launched my boutique, I lost 90% of conversions at checkout because the ZONOS app was calculating the WRONG fees for VAT and Duties, showing customers 4 to 10 ...

H Y P A N E S E
アメリカ合衆国
アプリの使用期間:5日
Zonosが返信しました 2020年12月28日

We appreciate you providing us an honest review, and we take all feedback we receive seriously. As a result, we are no longer charging customers the installation fee. We ...

編集日:2020年12月5日

Couldn't install app and all support does is bill your account, they don't help with anything other than asking if you read the documents.

Lake Superior Linen
アメリカ合衆国
アプリの使用期間:約17時間
Zonosが返信しました 2020年12月28日

Thank you for your honest review. We reached out via email and phone to help configure your account further without additional fees but you expressed that you were no longer ...