Avaliações (169)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 20 de fevereiro de 2020

Fairly easy implementation, very fast/knowledgeable customer service. Solved an issue many international customers were complaining about.

ShredLights
Estados Unidos
Mais de 4 anos usando a aplicação
23 de julho de 2019

Easy to install and a great user experience. Automatically calculates at checkout and no surprise duty fees for our customers.

Nurish.Me, Inc.
Estados Unidos
Mais de 4 anos usando a aplicação
15 de dezembro de 2023

Prompt attention & superb service in helping get our store back up & running internationally. Jordan was especially great - highly recommend Zonos for all your international shipping needs!

Furtuna Skin
Estados Unidos
Aproximadamente 4 anos usando a aplicação
19 de maio de 2020

Fantastic app and their support is top notch. I had several questions and Mark recommended a quick call which was extremely useful. Super proactive and helpful

FMW Fasteners
Estados Unidos
Aproximadamente 4 anos usando a aplicação
31 de julho de 2019

Great solution for handling global duties and customs fees in cart ahead of shipment to avoid frustrations on the consumer side at receipt. Great customer service and no issues once fully set up - smooth sailing! Solid solution!

GIMME Beauty
Estados Unidos
Aproximadamente 4 anos usando a aplicação
Editado a 29 de junho de 2022

We are just launching a shopify store, and Zonos has been fabulous helping us set up to sell internationally! Mark was incredibly patient helping me to get Zonos set up. I highly recommend him to anyone looking to calculate their international customs and duties on the front end of their customer's experience. Thank you, Mark!!! Update: The Zonos team continues to impress me. Fast, thorough, and just plain helpful. Such a breath of fresh air from so many companies with outsourced customer service, people that don't seem to even understand questions, let alone have answers. Than you guys!

World Rugby Shop
Estados Unidos
Quase 4 anos usando a aplicação
30 de julho de 2019

We use Zonos to dynamically calculate our duties for our three international stores. works as exactly as you'd expect and most importantly the support team are highly response. thanks guys!

Honey B
Austrália
Quase 4 anos usando a aplicação
20 de outubro de 2023

I have been extremely impressed with the professionalism that all of the representatives at Zonos possess. They have really helped us with our duty/tax calculations with the Landed Cost Guarantee program taking the guess work out of this area when shipping internationally. I highly recommend them and especially appreciate the above and beyond help provided by Lennon! Thanks so much. Jacqueline

Ra Optics
Estados Unidos
Quase 4 anos usando a aplicação
20 de janeiro de 2022

Zonos takes the guess work out of selling abroad. More importantly, our international customer love and appreciate the full transparency that comes with having the total landed costs prior to checkout. It's a win-win for all involved.

Angela Caglia Skincare
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por Zonos 4 de março de 2022

Thank you for your feedback, we're glad you chose Zonos as your cross-border partner! We are delighted to add transparency to your international customer’s shipping experience.

Editado a 12 de novembro de 2021

We use Zonos for international tax calculations and the Welcome Mat (we haven't moved over to Hello yet). We were launching a promo in less than 24 hours and needed last-minute changes to our now Zonos-unsupported Welcome Mat. Brandon Morin was knowledgeable, patient, and persistent (with his very busy team) and had the changes made with time to spare. Thousands of users and not a single Zonos issue during the madness of our promo. Thank you, Brandon -- you’re an awesome teammate.

May Lindstrom Skin
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por Zonos 16 de novembro de 2021

Thank you for the feedback, we appreciate you and are happy to assist with your promo!