Avaliações (277)

Avaliação geral
4
Pontuação por nível de classificação
  • 72% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
9 de fevereiro de 2020

Es una buena aplicación si tengo un incremento de visitas en mi sitio estaré probando mas adelante el pago y ver resultados para darles las cinco estrellas gracias por su esfuerzo.

malltor
Estados Unidos
About 1 month usando a aplicação
Editado a 8 de março de 2020

its not a great app. I was told i would not be re billed but alas they have taken money again. This app will automatically take money out of your account and you have no way of disabling that feature. Also the traffic it does generate is not of high quality. I now have money stuck inside of an app that i can not get back. If i re enable the app to use the balance it will automatically take money out of my account again to top. Avoid.

Update: 08.03.20 . i have had numerous emails with your support. i was tild the money would not be withdrawn. It is not very clear on your app that just removing the payment method would stop any money being withdrawn. Maybe you should make this more clear on the app. Anyways no monies have been returned as yet. As and when they do i will update my review further.

georgiaglow
Reino Unido
About 1 month usando a aplicação
Questão respondida por Rontar Group OU 2 de março de 2020

Hi, thanks for your review and for using our app. Let me clarify a few things on using our app:

1. When you sign up for the Pay-as-you-go plan, we bill you $25 initially and then every time the advertising balance gets low, in accordance with your daily budget settings and to cover the amount due in the upcoming 3-4 days. This is clearly stated on our Billing page in the app.

2. Stopping automatic payments is as easy as removing your payment method in the app. It takes just a few clicks.

3. You can return the funds not yet spent on advertising by reaching out to our support team. From what I can see, you haven’t contacted us yet. But as a response to your review, we decided to go ahead and return the remaining balance to you. You can expect it to arrive within a day or two.

Hope this helps.

16 de junho de 2020

Esta aplicacion me ha resultado excelente para conseguir de una manera facil y rapida campañas para llegar a muchos usuarios, estoy muy agradecido a Rontar por ello

UrBamGlam
Espanha
About 1 month usando a aplicação
5 de março de 2020

i install this ad 1st time, it is very awesome app for regretting audience.
only one issue, when i upgrade this app, its charge 25$ but 2nd time this app not accept same master card.

brandcollection.pk
Paquistão
About 1 month usando a aplicação
12 de março de 2020

It's easy to customise and set up the ad. And we do see our retargeting ad while browsing other sites. Thank you.

MELON | mini-me kidswear
Singapura
About 1 month usando a aplicação
12 de maio de 2019

I sub for the free version, at the moment I have not gotten a sale but I have seen an increase in visits to my site. I have seen my ad in the web and so has my friends, so I know it is running. Hopefully some sales will come out.

The Beaver Boutique LLC
Estados Unidos
29 days usando a aplicação
18 de abril de 2021

i like the app. easy to use and very friendly customer service... will consider maybe increase my daily budget when sales goes up.

MAAB New Zealand
Nova Zelândia
26 days usando a aplicação
16 de fevereiro de 2021

We tried this app for one month. We familiarized ourselves well with settings and did what the developer told was "best practice". The result after one month was 6 clicks and $ 91.64 poorer! This has to be the worst ROI ever! Very disappointing and a total waste... It may work better in large online stores, but if you are small, then steer clear!

Welike
Noruega
28 days usando a aplicação
Questão respondida por Rontar Group OU 17 de fevereiro de 2021

Hi, thanks for your review and for using our app. I took a closer look at your account and would like to make a few comments:

1. With retargeting, you show ads only to your recent visitors who didn't make a purchase. For smaller sites with few daily visitors, we bill for impressions. We also bid a little bit higher than we would for a larger website. This way, we make sure you get at least some impressions/clicks for your campaign. Otherwise, you wouldn’t receive any impressions/clicks at all.

2. In the chat with our customer rep, you mentioned that you also run retargeting with other retargeting companies. If so, running multiple retargeting campaigns simultaneously might have contributed to the high cost per impression as well.

3. Your current Bid strategy is set to Auto. You could consider choosing Target CPC instead to limit the cost per click manually. That way, our system will make sure you don't pay more than your maximum cost per click. However, bear in mind that if your Target CPC is too low, you may receive a lower number of clicks/impressions.

I can see that you have already initiated the refund process. If you decide to give us a try again in the future, feel free to reach out to us to help you with your campaign settings.

Hope this helps.

16 de junho de 2019

100 percent amazing i love this app it is reccomended for all starting on shopify if they want some free traffic and low budget

Yukon Phoenix
Estados Unidos
1 day usando a aplicação
2 de dezembro de 2019

We spent $70 with Rontar and received 1 click. Obviously not the ROI we were looking for compared to their claims. They will not refund us and we're suspending this app.

The Riviera Towel Company
Estados Unidos
26 days usando a aplicação
Questão respondida por Rontar Group OU 3 de dezembro de 2019

Hi, thanks for your review and for using our app. I took a closer look at your campaign and would like to make a few comments:

1. Rontar is a retargeting app, which means that we show ads to your past visitors only. Retargeting works best if the quality of your initial traffic is high. If the quality of the traffic is very low, retargeting might not work at all.

2. If you see that your retargeting campaign is not yielding the results you were expecting, you might want to limit your target cost per click/impressions. For example, you could explicitly set your target CPC to $1. Bear in mind though, this may severely limit the number of impressions you’re getting.

3. We have already refunded the not yet spent balance on your account. We don’t refund funds already spent on advertising. This is clearly stated in our Refund Policy: https://help.rontar.com/rontar/en/articles/3124947-refund-policy

Hope this helps.