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Hoa is an amazing guy and very professional. He was amazing! He had a very professional attitude and immediately put me at ease. He listened carefully to my problem and quickly identified the issue. I was impressed by his deep knowledge and expertise.
Thank you for leaving us a positive review of our app. We're happy to hear that you had a great experience with our support team. We appreciate your business and are always here to help if you have any questions or concerns. Please don't hesitate to reach out to us at any time.
Best regards,
Easify Team.
Perfect, I had a small issue with a couple of things and it was resolved in ten minutes. Super customer care.
Thank you for your wonderful review! Resolving your issues promptly is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Easify Team.
Exactly what we were looking for, the customer service is top notch and responds very quickly. Then the whole App is offered for free, a big thank you to the developers!
Thank you for your positive feedback! We're thrilled to hear that our app met your needs and that you've had a great experience with our customer service. Your satisfaction is our priority, and we're here to assist you whenever needed. Thank you for choosing us!
Best regards,
Easify Team.
Hoa is professional and efficient. Issue was resolved quickly. The support level and understanding of the issue makes it easy to choose this app amongst many others.
Thank you for your kind review! Resolving the issue promptly is our top priority, and we're glad to know that our support team demonstrated a thorough understanding of your concerns. We appreciate your trust in our app and look forward to serving you in the future.
Best regards,
Easify Team.
Excellent app, especially as it is free.
Hoa helped me customize the appearance of the app within a couple of hours of asking - excellent service.
I would like to see additional functionality, which I would be happy to pay for:
1) stats about the quantity of each download, the visitors IP address and timestamp.
Thank you for your kind words and feedback! We appreciate your suggestion for additional functionality, including download stats and visitor information. We'll definitely consider this for future updates. Stay tuned for more features, and we're here to assist you with any further requests.
Best regards,
Easify Team.
Hoa was so helpful with helping me with my issue today. Hoa explained that I needed to update a setting in a product in order for it to work properly. Thanks, Hoa!
Thank you for your positive review! We appreciate your feedback and are here to help whenever you need assistance. Thank you for using our app!
Best regards,
Easify Team.
This a an easy and great tool for your website. Hoa has been awesome to work with and the team is very responsive. In the few weeks ive had it, theyve already made some great updates that make it look and feel even better.
Thank you so much for your kind words and positive feedback! Your satisfaction is our top priority, and we're glad that our recent updates have enhanced your experience. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
Hoa was amazing! My theme did not support adding blocks to my product pages and he added it for me, he even moved the positioning of the block when I asked him if he could go in and do it a second time. Appreciate!
Thank you for your kind words! Your appreciation means a lot to us, and we're always here to assist you further. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
Absolutely love this app! I searched the shopify App Store for hours and hours, downloaded numerous different apps that were difficult and didn’t do what they said. Then i found this one and it was installed and embedded on my website within 30 minutes, completely seamless and looks so great! Not to mention it’s free!! 100% recommend, thank you so much Tigren and the developers of this app
Thank you so much for taking the time to share your positive experience with our app! We greatly appreciate your recommendation and are grateful for your kind words. If you ever have any questions, suggestions, or feedback, please don't hesitate to reach out. We're here to assist you and continuously improve our app to better meet your needs.
Best regards,
Easify Team.
I install the APP and go to create my first attachment, but strangely, the new attachment can't be saved. It continually keep on saving for hours. I contact the developer for support and get immediately reply. They are so kind to help me fix the problem. Now the APP work perfectly now. Love it so much. And appreciate to the team for offering such a good APP.
Thank you for your review. We apologize for the issue you faced with saving attachments, but we're glad our team was able to promptly assist you and resolve the problem. We appreciate your kind words about our app. If you need further assistance, please don't hesitate to reach out.
Best regards,
Easify Team.