Easify Product Options , Počet recenzí: 193

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
21. září 2023

so far so good... not the most tech savvy person, but a great app to use and the SUPPORT is incredible. Hoa sorted out an issue ASAP for me. Really happy with the app so far!

Lotte and Aud
Austrálie
Doba používání aplikace: 13 dny
Vývojář Easify odpověděl 23. září 2023

Thank you so much for your kind words! If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have a fantastic experience with our app!
Best regards,
Easify Team.

29. říjen 2023

I recently came across a Shopify app called Easify and my experience, especially with the support staff member Hoa, has been nothing short of exceptional. I installed the free version of Easify onto my Shopify store running on the Canopy 5.1.1 theme and encountered an error during the setup due to a specific configuration of my theme. Wanting to give the app a fair assessment, I reached out to their support team for assistance.

In less than 10 minutes, Hoa had logged into my account as a collaborator and not only rectified the integration issue but also provided me with screenshots explaining what was done and how. This level of service, particularly for a free app, was truly surprising and something I am extremely grateful for. I haven't paid a dime for it yet, but the immediate and thorough support I received has convinced me that I will definitely be upgrading to a paid version soon. This app, with its incredible support, has genuinely easified my Shopify experience.

Almanegra Café
Mexiko
Doba používání aplikace: Asi hodinou
Vývojář Easify odpověděl 30. říjen 2023

Thank you for your generous compliments! We truly appreciate hearing about the positive experiences you've had with both our app and our support team. Your feedback serves as a powerful motivator for us to maintain our commitment to exceptional service. It reinforces our mission, which is to simplify your Shopify experience. Should you ever require more assistance or have further inquiries in the future, please feel free to get in touch. We're always here to lend a helping hand!
Best regards,
Easify Team.

22. září 2023

Excellent customer support. Thank you very much.

Minihazine
Turecko
Doba používání aplikace: 4 měsíci
Vývojář Easify odpověděl 24. září 2023

Thank you for your kind words! We are committed to providing the best possible support to our users, and it's truly rewarding to know that our efforts have made a positive impact on your experience. Your satisfaction is our top priority, and we're here to assist you whenever you need us.
Best regards,
Easify Team.

1. listopad 2023

Love it! Looks super and integrates well with my Dawn theme. Lin at customer support was a real queen, thank you!

ReceptPoster.se
Švédsko
Doba používání aplikace: Asi 3 hodinami
Vývojář Easify odpověděl 2. listopad 2023

Thank you so much for your fantastic review! It's always our goal to make sure our users have a seamless experience, and we're glad to know we hit the mark for you. If you ever have any more questions, suggestions, or need assistance with anything else, please don't hesitate to reach out. We're here to help and ensure you continue to enjoy your experience with our app.
Best regards,
Easify Team.

1. listopad 2023

Great Customer Support!

rhevu
Rakousko
Doba používání aplikace: Asi 2 měsíci
Vývojář Easify odpověděl 2. listopad 2023

Thank you for taking the time to share your feedback! Our team is dedicated to providing top-notch service, and it's wonderful to hear that you had a positive experience with us. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

26. listopad 2023

Hoang Lich was very helpful and resolved my issue quickly Thank you!

smithandcogifts
Spojené království
Doba používání aplikace: 29 minutami
Vývojář Easify odpověděl 27. listopad 2023

Thank you so much for taking the time to share your positive experience with our customer service! Your feedback is truly appreciated, and it motivates us to continue providing top-notch service to all our users. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Easify Team.

15. září 2023

I am a small business from India, we make products out of fabric waste.
I have never seen this kind of support and understanding from any other product maker till now. The support was amazing, they go out of the way to help. I uninstalled the app the first time, thinking it was bad. But, they made me come back and I will be using them for all my custom orders. Thank you Net, for this help.

Upcyclie
Indie
Doba používání aplikace: 39 minutami
Vývojář Easify odpověděl 17. září 2023

Thank you so much for your kind words and giving our app a second chance! Your satisfaction is our priority, and we're here to support your business. If you ever need anything, please don't hesitate to reach out. We appreciate your trust in us, and we look forward to serving you further.
Best regards,
Easify Team.

30. červen 2023

Very useful app, and incredibly attentive customer service when I needed it. Hoa identified where I was stuck and was patient enough to walk me through how to navigate the app. Glad I have support AND customization.

Ajiri Jewelry
Spojené státy
Doba používání aplikace: Asi 6 hodinami
Vývojář Easify odpověděl 30. červen 2023

Thank you so much for your positive review! We strive to ensure our users have a seamless experience and are always here to provide support and customization options. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
Easify Team.

7. prosinec 2023

Hoa is fantastic and very responsive to any questions.

Ebb & Flow
Španělsko
Doba používání aplikace: Asi 11 hodinami
Vývojář Easify odpověděl 10. prosinec 2023

Thank you so much for your kind words! Providing excellent customer service is a top priority for us, and we're delighted that Hoa has met your expectations. If you ever have more questions or need further assistance, feel free to reach out.
Best regards,
Easify Team.

17. říjen 2023

Service Client au Top ( merci Minh Hoang ) ! Application intuitive, Facile a prendre en main, j'en ai essayé plusieurs et celle-ci est de loin la meilleur ! je la recommande.

Ma boutique
Kanada
Doba používání aplikace: 2 dny
Vývojář Easify odpověděl 18. říjen 2023

Merci pour vos aimables paroles! Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application et notre équipe de support. Si vous avez besoin d'une assistance supplémentaire à l'avenir ou si vous souhaitez apporter davantage de personnalisations, n'hésitez pas à nous contacter. Nous sommes là pour vous aider!
Cordialement,
L'équipe Easify.