Easify Product Options Variant
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I have a problem with my option set file , i contact the customer service and a few time after HOA just came and find my problem quickly !
i have one word to say THANKS
definitely happy with my choice for this app
Thank you for your review! Your kind words motivate us to keep providing top-notch support to all our users. If you ever need further assistance or have any suggestions, don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
Violette customer service was GREAT!!
My experience with great and good listening skills. He delivered exactly what I ask
Thank you so much for taking the time to share your positive experience with Easify Product Options! Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service. If you ever have any more questions, requests, or feedback, please feel free to reach out.
Best regards,
Easify Team.
Highly recommended. I would give more stars if possible. Support from Hoa and Lich has been extraordinary. We sell wall art. Our POD products have 5 materials options (Art Prints, Canvas, Metal, Acrylic, Framed) + 8-10 paper types and often 12 print sizes for every product. Variant count is astronomical. I tried multiple customizer apps. Easify was the only Shopify customizer app that had the ability to create a URL Option Dropdown menu for materials (which eliminated the need for 5 separate thumbnails for each material type - of the same image - that Shopify's basic theme layouts create). However, the Easify app required the Option URL Sets be created manually for each product. We have over 500 artworks - so we needed a way to create the Option Set once and automate it to apply to ALL our products. I explained the problem and the Easify team went to work - creating this automation capability (which is now part of their app). These guys are awesome.
Thank you immensely for taking the time to share your experience with Easify Product Options. We are absolutely thrilled to hear about your satisfaction and the positive impact our app has had on your business. Your glowing recommendation means the world to us!
We extend our heartfelt gratitude for your valuable insights and suggestions you shared within our conversations. Your feedback has been instrumental in driving our commitment to continuous improvement and innovation. We're constantly striving to enhance our features and services, and your input plays a crucial role in shaping the direction of our development efforts.
Once again, we extend our heartfelt thanks for your kind words and for choosing Easify as your trusted app. Please know that we're here to support you every step of the way, and we look forward to continuing to serve you and your business in the future.
Best regards,
Easify Team.
Great apps. No experience to set up? No problem. Their customer support can help to set it up for you. Shout out to Hoa in addressing the technical issue for us.
Thank you so much for your kind words! It brings us immense joy to know that you had a great experience with Easify Product Options. If you ever have more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your continued satisfaction with our app.
Best regards,
Easify Team.
I had a big issue with them making me to uninstall the app, but they went above and beyond to fix the issue so they deserve a new chance.
I highly recommend this app and their customer support.
Dear DivaSilver Store Owner,
We sincerely apologize for the inconvenience caused by the recent issue with our app. We understand the frustration it may have caused for your store, and we want to assure you that addressing this matter is our top priority.
Our team has thoroughly investigated the issue and has taken immediate steps to rectify it. Prior to receiving your review, we have already implemented necessary fixes. Allow me to provide a brief overview of the issue encountered by your store, while detailed information has been sent to you via email.
One of our recent updates inadvertently conflicted with your theme, preventing our app from loading properly. Additionally, a feature within our app temporarily blocked certain page elements until full loading, exacerbating the issue on your site. We acknowledge our oversight in not conducting thorough compatibility checks before releasing the update and have since learned valuable lessons from this incident.
We are committed to making things right and regaining your trust. Your feedback is invaluable to us, and we welcome any suggestions or ideas on how we can improve your experience and ensure your satisfaction.
As mentioned, we have already reached out to you via email. Kindly review it at your earliest convenience, and we eagerly await the opportunity to connect with you further.
Thank you for your understanding and patience as we work to resolve this matter.
Best regards,
Easify Team.
We are a small family run business, trying to do everything on Shopify in-house where possible. Our business sells silverware gifts, and one service we offer is personalised engraving on our products - which is definitely not easy to implement onto Shopify when it comes to options. I was looking around for ages, considering hiring a web designer even - and then I came across Easify Product Options!
Honestly, the process has been the smoothest thing ever. First of all - their features are absolutely amazing. More than we even need! But seeing as I have them now, I'm excited to explore and see ways which we can implement them to improve our website. And then comes their customer support, one word - wow. Honestly I think I'm so used to customer support lines taking 48 hours to reply now, but here - I barely hit send and someone (not a bot) was already replying to me! Any questions (no matter how silly I think they are) have been answered in full, and a minor minor glitch we had was solved in no time.
Super grateful for Violette and the team at Easify Product Options. Such a great app!!!
Thank you so much for your glowing review! We are absolutely thrilled to hear that Easify Product Options has made such a positive impact on your business. We designed our app to be as user-friendly and feature-rich as possible, so it's fantastic to hear that you've found it to be smooth and easy to use. Your excitement to explore all the features we offer is exactly what we hoped for, and we're here to support you every step of the way. We're especially pleased to know that our customer support has exceeded your expectations. Providing prompt and effective assistance is a top priority for us, and your kind words about our team, particularly Violette, are much appreciated. Thank you once again for your support and trust in Easify Product Options. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
Amazing support
Thank you so much for your wonderful review! Our team strives to provide the best assistance possible, and your positive feedback truly means a lot to us. If you have any further questions or need additional help, please don't hesitate to reach out. We're here to ensure you have the best experience with the Easify Product Options app.
Best regards,
Easify Team.
Awesome support and they resolve my issue
Thanks to Violette
Thank you for your kind words! It's great to hear that you had a positive experience with our support team and that Violette was able to resolve your issue efficiently. Your satisfaction is our top priority, and we are delighted that we could assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again. Thank you for choosing our Easify Product Options app!
Best regards,
Easify Team.
This app excels not just in its core functionality, but what truly sets it apart is the exemplary customer support. Anytime I find myself in need of assistance, the support team is always eager to provide detailed and comprehensive solutions to my inquiries. Among the support representatives, Net, in particular, has impressed me with his responsiveness and expertise. His dedication to customer satisfaction underscores the company's commitment to excellence, making this app not just good but outstanding. Whether you're a novice or an expert, the customer service experience provided by this app will undoubtedly leave you satisfied.
Thank you for your kind words! We're thrilled to hear that our app's functionality and customer support have met your expectations. We greatly appreciate your recognition of Net and our team's dedication to providing exceptional assistance. Your satisfaction is our top priority, and we're here to assist you whenever you need.
Best regards,
Easify Team.
I have only had this app for 2 days. I am very pleased with how it functions on my website AND the expert customer support agents. I have dealt with at least 2 agents as I learn the app better and they have been so knowledgable and friendly and helpful!
I look forward to keeping this app on my product pages for a long time
Thank you so much for your positive feedback! We are thrilled to hear that you are pleased with our Easify Product Options app and the customer support you have received. If you have any questions or need further assistance in the future, please do not hesitate to reach out to us. We look forward to continuing to serve you and help you make the most of our app. Thank you for choosing us!
Best regards,
Easify Team.