Easify Product Options Variant

Easify Product Options Variant

Recensioni (551)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
9 marzo 2024

Lin was an absolute weapon . Super fast and helped me with a theme issue. Legend!

Tokyo Takeaway
Australia
2 mesi di utilizzo dell’app
Easify ha risposto 11 marzo 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Options app! It's great to hear that Lin was able to assist you promptly and effectively with the theme issue. Your kind words motivate us to continue striving for excellence in every aspect of our service. If you ever have more questions or need further assistance, feel free to reach out. We're here to assist you at any time. Thanks again for choosing our app!
Best regards,
Easify Team.

29 febbraio 2024

Super fast and friendly support for any problems. The app itself is also very easy to use. I can really only recommend it.

KRZPrints
Svizzera
8 giorni di utilizzo dell’app
Easify ha risposto 3 marzo 2024

Thank you for taking the time to write such a positive review for Easify Product Options app! Your positive comments truly resonate with our entire team, as we continuously strive to deliver exceptional support and user-friendly experiences. We encourage you to continue exploring and enjoying the app. If you have any further suggestions or encounter any difficulties, please do not hesitate to reach out to our support team. We are always here to assist you. Once again, thank you for your fantastic review and recommendation.
Best regards,
Easify Team.

1 maggio 2024

Very great app. I've been looking for a solution for a long time where you can easily cross-link products.
The support from the development team is quick and you get a solution.

fairjeans
Germania
Circa 3 ore di utilizzo dell’app
Easify ha risposto 3 maggio 2024

Thank you so much for your fantastic review! We're thrilled to hear that our Easify Product Options app has met your needs and that you've found it to be a great solution for cross-linking products. Providing quick and effective support is a top priority for us, so it's wonderful to hear that you've had a positive experience with our development team. If you ever have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Easify Team.

13 marzo 2024

Absolutely pointless free version. It limits a very basic feature, which is price per variant, to the point that the free version is completely useless. Is like I'm offering a free car but with no wheels, engine or steering wheel.

Ivy & Bark
Regno Unito
27 giorni di utilizzo dell’app
Easify ha risposto 15 marzo 2024

Dear Ivy & Bark Store Owner,

Thank you for sharing your feedback. We genuinely apologize for any frustration you've encountered while using our app, and we're committed to finding solutions that meet your needs.

We understand your concerns about the limitations of our free version, especially regarding the price per variant feature. Our aim with the free version is to provide essential functionalities for merchants, while reserving more advanced features, like the option price feature, for our paid plans.

We acknowledge that from a merchant's standpoint, this feature may seem straightforward to implement. However, behind the scenes, our team invests substantial effort to ensure that it functions seamlessly with every order and transaction in your store. Additionally, ongoing updates are essential to ensure compatibility with Shopify updates and themes, adding to the complexity of maintaining this feature.

Despite these limitations, we strive to offer a generous free plan. Unlike many other product options apps, we do not restrict the number of option sets or impose limitations on the number of products or orders to which custom options can be applied. Additionally, features like conditional logic, typically exclusive to paid plans elsewhere, are accessible in our free version. Furthermore, we provide in-app live chat support to all users, irrespective of their plan, ensuring timely assistance whenever you need it.

We understand that our free plan may not fully meet your requirements, but we sincerely hope you'll reconsider and give our app another chance to serve you. Our team has reached out to you via email to gather more detailed feedback and explore potential solutions tailored to your store's needs. Please check your inbox and allow us the opportunity to connect and assist you further. We're here to listen and resolve your concerns to the best of our ability.

Best regards,
Easify Team.

10 gennaio 2024

Very intuitive interface offered us all the adjustments to our shop we needed!

When we had a question about how to update product dropdown options onto packing slips, Lich helped me sort it out super quickly on the live chat!

Amazing :)

Dr. Silkman's
Stati Uniti
1 giorno di utilizzo dell’app
Easify ha risposto 12 gennaio 2024

Thank you so much for taking the time to share your positive experience with Easify Product Options! Your kind words motivate us to continue delivering the best service possible. If you ever have more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future.
Best regards,
Easify Team.

10 aprile 2024

The team is super available to solve any problem. The app works perfectly and integrates with every theme. Highly recommend.

ICONAZERO
Italia
2 giorni di utilizzo dell’app
Easify ha risposto 11 aprile 2024

Thank you so much for your kind words and for taking the time to share your experience with our Easify Product Options app! It's amazing to hear that you found our team to be responsive to issues you encountered. Ensuring a seamless experience for our users is always our top priority, so we're delighted that the app works perfectly for you and integrates seamlessly with your theme. Your recommendation means a lot to us! If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

16 febbraio 2024

I'm satisfied with the app's features, but when I asked about the font settings in the chat, Hoa immediately provided support and resolved it. I'm still in the process of configuring, but I feel very reassured to proceed with the settings.

備前屋本店
Giappone
10 giorni di utilizzo dell’app
Easify ha risposto 19 febbraio 2024

Thank you so much for taking the time to leave such a positive review! Providing excellent customer support is one of our top priorities, and we're delighted to hear that Hoa was able to assist you promptly with the font settings. If you have any further questions or need assistance during the configuration process, please don't hesitate to reach out to us. We're always here to help! Thank you again for choosing our Easify Product Options app, and we look forward to continuing to provide you with a seamless and enjoyable experience.
Best regards,
Easify Team.

26 gennaio 2024

Hoa was super helpful, couldnt recommend this app enough its perfect for what i need

The Australian Brisket Board™️
Australia
17 giorni di utilizzo dell’app
Easify ha risposto 28 gennaio 2024

Thank you so much for taking the time to share your positive experience with our app! It's great to hear that Hoa was able to assist you effectively. At Easify, we strive to provide exceptional service and a user-friendly experience. Your feedback is incredibly valuable to us, and it motivates us to continue delivering high-quality assistance and features. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

3 gennaio 2024

Such a breeze to work with. The live chat is very responsive, and very helpful!

HayMadi Boutique
Stati Uniti
9 mesi di utilizzo dell’app
Easify ha risposto 4 gennaio 2024

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Our team works hard to ensure that our users have a seamless and enjoyable experience, and it's always rewarding to receive feedback like yours.
If you have any further feedback or suggestions, please feel free to share them with us. We truly value your input and are always looking for ways to enhance our app. Thank you again for choosing our app, and we look forward to continuing to meet and exceed your expectations.
Best regards,
Easify Team.

5 aprile 2024

Very slow customer service. I am waiting two days now for support. Not acceptable. Options are a crucial part of a shop, and customer service must be faster in case of issues. If you offer your app worldwide, then you have to offer worldwide customer service as well.

FromPicToArt
Stati Uniti
5 giorni di utilizzo dell’app
Easify ha risposto 7 aprile 2024

Dear FromPicToArt Store Owner,
We sincerely apologize for the delay in providing you with the support you deserved. It's truly regrettable that there was a miscommunication within our team, resulting in us missing your last email. Please accept our deepest apologies for this oversight.

We've reached out to you via email to clarify the situation and address all your concerns regarding our app. Although we know that our response comes later than it should have, we genuinely hope that you would consider giving us another chance to make things right.

Your feedback serves as a vital reminder for us to continually improve our support procedures. We have already taken immediate steps to prevent such lapses from occurring in the future, so that we can serve you better.

Thank you for bringing this matter to our attention, and we look forward to the possibility of restoring your trust in us.

Best regards,
Easify Team.