Easify Product Options Variant
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The customer service from Easify is incredibly helpful. I just downloaded the app for my store. The few issues I had for initially integrating it into my site were immediately solves by the Lich in customer service. They helped properly activating the app and were quick to customize things so it perfectly matched my brand colours, look, and font. This is the app you should invest in for expanding the variants of your products.
Thank you so much for taking the time to share your experience with Easify Product Options! It's great to hear that our customer service team was able to assist you promptly and effectively. Our goal is to ensure that every user has a seamless experience with our app, from integration to customization. Your feedback reaffirms our commitment to providing top-notch support for our users. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Easify.
Best regards,
Easify Team.
Incredible app that matches theme styling! The team are amazing at support and its one of the best on Shopify!!! 100% would reccommend
Thank you so much for taking the time to leave such a wonderful review! Providing excellent support to our users is a top priority for us, so it's incredibly rewarding to know that you've had a positive experience with our team. Your recommendation means the world to us. If you ever need any assistance or have further feedback, please don't hesitate to reach out. We're here to help and always striving to make your experience with Easify Product Options app even better.
Best regards,
Easify Team.
Very useful app, and incredibly attentive customer service when I needed it. Hoa identified where I was stuck and was patient enough to walk me through how to navigate the app. Glad I have support AND customization.
Thank you so much for your positive review! We strive to ensure our users have a seamless experience and are always here to provide support and customization options. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
Easify Team.
Amazing customer service. Lich helped me to fix a minor UX request in a few minutes by logging in and making custom changes. It was an amazing quick and great fix! I really appreciate it, especially that I'm in the free tier yet. I'm considering subscribing though this app is amazing with plenty of features and great customer support!
Thank you so much for taking the time to share your positive experience with our Easify Product Options app! We value all our users, and your satisfaction is our priority. We're glad to hear you're considering subscribing; we believe our app's features and continued commitment to excellent customer support will enhance your experience even further. If you ever have more suggestions, questions, or need assistance, feel free to reach out. We're here to help! Thank you again for choosing our app and for your encouraging words.
Best regards,
Easify Team.
Love it! Looks super and integrates well with my Dawn theme. Lin at customer support was a real queen, thank you!
Thank you so much for your fantastic review! It's always our goal to make sure our users have a seamless experience, and we're glad to know we hit the mark for you. If you ever have any more questions, suggestions, or need assistance with anything else, please don't hesitate to reach out. We're here to help and ensure you continue to enjoy your experience with our app.
Best regards,
Easify Team.
The most garbage app, I immediately recommend you TO NOT USE THIS. You can't even save any Options Sets, it's actually a bug, with no live chat.
I'm telling you right now, litterally, there is no save button, so you can not even use this app properly. It takes you 30 mins to figure out the entire app is not functioning. Absolute garbage, waste of time, nasty, ugly design, doesnt even integrate into any themes or page builders, such as PageFly.
DO NOT even bother, trust me.
Hi,
We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about your frustration. We believe there might be some misunderstandings, and we'd like to address them:
1. Save Button Visibility: The “Save” button is always visible on our new option set page (Screenshot: https://prnt.sc/VNU1HgqdNDHf). Please revisit the page, and you'll find it right here.
2. Live Chat Support: We provide live chat support for all users, both free and paid (Screenshot: https://prnt.sc/fYBqiWQMdoVd). If you didn't notice the live chat icon within our app, it might have been overlooked. Many users have successfully reached out to us for assistance through in-app live chat. Feel free to send us a message, and we'll be glad to assist you promptly.
3. App Usability: If you find our app challenging to use, please consult our comprehensive user guide at: https://easifyapps.com/product-options-docs/. Your insights are valuable, and we're open to any suggestions you may have for improving user-friendliness, features, or design.
4. Integration with Themes: Our app seamlessly integrates with Shopify themes; you can find detailed installation instructions in our guide at: https://easifyapps.com/docs/app-activation/. We assure you that embedding our app is a straightforward process.
5. Integration with Page Builders: While our app is compatible with popular page builder apps like PageFly, we are not currently listed as their official partner. As a result, our app may not appear in their suggested integrations. However, you can still integrate our app with PageFly through simple settings. For example, you can view this product page (https://easify-product-options.myshopify.com/products/wedding-dresses), which is a demo of a product page built with PageFly and includes our Easify product options.
We are committed to listening to user feedback and continuously improving our app. Your opinions matter to us, and we'd appreciate more details on any specific areas you think we can enhance.
Thank you for your understanding and for bringing your concerns to our attention.
Best regards,
Easify Team.
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UPDATES (03/04/2024): We tried contacting you via your personal email, but encountered an issue ("Address not found" on Gmail - Screenshot: https://prnt.sc/PEo0QWUMhnEw). Therefore, we sent our message through your website's contact form. Since your store seems incomplete and hasn't started selling, we're uncertain if you received our email. Kindly provide your active email for further assistance.
Hoa provided exceptional assistance in building my product page exactly as I wanted. His expertise and attention to detail were evident throughout the process. He listened to my ideas, explained each step, and delivered a seamless and visually appealing page. I highly recommend their services. Thank you, Hoa, for bringing my vision to life!
Thank you for your wonderful review! Your kind words mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
Great support, awesome product, love it!
Thank you so much for taking the time to leave such a positive review! Your feedback is truly appreciated and motivates us to continue delivering the best possible product options app. If you ever have any questions, suggestions, or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Easify Product Options and for sharing your experience.
Best regards,
Easify Team.
I've only been using the app for the first day, but I can't help but admire the support team (Lich)! It would have been easier to move settings such as text color into the UI, but all my requests were met upon request.
Thank you so much for taking the time to share your experience with Easify Product Options app! Your kind words mean a lot to us. If you ever have more suggestions or feedback, please feel free to reach out. We're here to make your experience with our app as smooth and enjoyable as possible. Thank you for choosing our app, and we look forward to serving you even better in the future!
Best regards,
Easify Team.
Fonctionne parfaitement, service clientèle au TOP !!!
Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application Easify Product Options ! Fournir un service client de qualité est une priorité pour nous, et c'est formidable d'entendre que vous avez eu une interaction positive avec notre équipe de support. Si vous avez d'autres questions, des retours ou besoin d'assistance à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider ! Nous sommes impatients de continuer à répondre à vos attentes.
Cordialement,
Easify Team.