Easify Custom Product Options
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Must have app for small shops. As a handmade small shop, I try to avoid paying any third party apps, this one has been very good to get all my listings the way I want and allow my customers to select what they want without hassle. The support team is very responsive to any bugs or issues encountered.
Thank you so much for your thoughtful feedback! We're truly grateful that you've chosen Easify Product Options for your handmade shop, especially knowing how carefully you consider third-party apps. It means a lot to us that the app has helped you set up your listings just the way you want, while making things easier for your customers too.
We’re also really glad to hear that our support team has been responsive when you’ve needed help. Supporting small businesses like yours is exactly why we built Easify, and we’ll always do our best to be here when you need us.
If there’s anything else we can assist with as your shop grows, just let us know!
Best regards,
Easify Team.
Very good Pick & Mix app. I had a problem and it was solved within minutes by Anne's support. I love this app. It has already brought me a lot of revenue.
Thank you so much for your kind review and generous rating!
We’re truly glad to hear that Easify Product Options has made a real difference for your Pick & Mix setup and even more so that it’s already contributing positively to your revenue. That’s exactly what we aim for - helping stores like yours create more flexible, enjoyable shopping experiences that drive results.
It’s also great to know Anne was able to step in quickly and help you resolve the issue. We put a lot of care into making sure our support is not just fast, but also helpful and easy to work with.
If you ever need further assistance, want to explore more features, or have ideas for improvement, feel free to reach out to us anytime. We’re always here and would love to continue supporting your growth.
Best regards,
Easify Team.
Awesome Product with Even Better Support
I really like this product, but what makes it stand out the most is the support team. Anytime I run into an issue, they’re super quick to respond and fix things. I also love how they take the time to ask questions and really understand what’s going on before jumping to a solution. It’s clear they actually care, and that makes a huge difference!
Thank you so much for your thoughtful and encouraging feedback about Easify Product Options! We’re truly happy to hear that you’re enjoying the app, and we’re especially grateful for your kind words about our support team.
Taking the time to understand each user’s needs and provide careful, effective help is something we care deeply about, so it means a lot to know you’ve felt supported in this way. Your feedback motivates our entire team to keep improving both the product and the service we provide.
If you ever have more questions, ideas, or need further assistance, please don’t hesitate to reach out, we’re always here and happy to help.
Best regards,
Easify Team.
We installed Easify to manage product options without creating variants and used it for several months. The interface was user-friendly, but the app caused major problems on both the technical and operational side.
1. Checkout bug: option pricing not applied with discount codes
When customers applied discount codes, the extra charge for selected options was removed from the final total, even though the option appeared as selected in the order. This led to orders going through with €0 extra — a critical bug that caused real financial loss.
2. Confirmed performance drop (before/after tests)
We ran multiple Lighthouse audits before and after uninstalling the app:
• Product page (desktop): went from 46 → 95
• Product page (mobile): 22 → 46
• Home page (desktop): 63 → 74
• Home page (mobile): 85 → 95
These results were consistent across several runs.
No other change was made between the tests besides removing Easify — which confirms the app had a measurable impact on page speed.
3. Limited dev availability despite “24/7 support”
While replies were polite and courteous, basic questions like “Where is tracking configured?” or “How to fully uninstall?” could not be answered in real time. We were told the dev team would respond in 6–10 hours, due to their time zone.
This does not meet the expectations of true 24/7 technical support — especially for stores based in Europe.
Final response from Easify
They confirmed the app uses Shopify’s extension system, does not inject tracking scripts, and that no manual cleanup is needed after uninstall. That’s appreciated — but came too late, after real losses and slowdowns.
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Summary:
The app has potential, but for us, it caused lost revenue, degraded performance, and long delays in support. It may be suitable for simple setups, but if your store is sensitive to speed and operational stability, use with caution.
Update: 2 months on, I had a slight problem in my backend where Shopify and Easify had a little strange cross over and coding was required for the fix. The team responded on a weekend, got onto it straight away, got into the theme code and did their magic - thank you Mari, Liv, Anne, Charles and anyone I may have missed.
5 stars for service. Got it downloaded and had the first option set, set up in about 2hrs. Incredibly intuitive and easy to use. Just had one minor glitch and Daisy and Clove from the support team jumped on support straight away. It was a matter of going with what the app wants to do and not upset it, by reordering the variants. The app looks good (and cute), with the ability to customise fonts, colours, buttons etc to blend in with your website. There is one downfall where inventory doesn't live sync while shopping, apparently you have to download another app to fix that.
Thank you so much for your thoughtful review. We're truly glad to hear that Easify Product Options was easy to set up and that you had a smooth experience getting started. It really means a lot to us to know the app is helping, and we’re especially happy Daisy and Clove were able to step in and support you right away.
That said, we noticed the 4-star rating — and while we’re grateful for it, we’d genuinely love to understand what we could have done better. Even small things matter to us, and your feedback could help us improve not just for you, but for every store using the app. We’re constantly working to make Easify even better, and it’s thoughtful users like you who help shape what comes next.
If you're open to it, we’d really appreciate the chance to learn more about how we can improve and hopefully earn that last star from you in the future.
Best regards,
Easify Team.
UPDATE: I had to come back and add to my original review. I recently had a specific issue with how my products and their options appeared in the cart, and the support I received was absolutely top-notch. Clove, from the support team, helped me fix it and went way beyond what I expected to get it looking perfect. This is exactly the kind of service that confirms why this is a 5-star app!
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So easy to use – and support is amazing!
I’ve been using Easy Product Options on a few of my stores, and honestly, it just makes everything so much simpler. It handles all the customisation options I need without messing up the product pages. But what I love most is the support team – they’re super quick to respond and actually helpful (which isn’t always the case with apps!). Every time I’ve had a question, they’ve sorted it out straight away. Big thumbs up from me!
Thank you so much for your thoughtful feedback. We're really happy to hear that Easify Product Options has been a helpful part of your stores and that it's made managing custom options a smoother process.
What truly means a lot to us is your experience with our support team. We always aim to respond quickly and provide real solutions, so it’s great to know we’ve been able to support you when needed.
If you ever have more questions or ideas to explore, we're always here and ready to help. Thanks again for being part of the Easify community!
Best regards,
Easify Team.
Customer service is phenomenal! I had a question setting up a custom option that would increase the price at a flat rate - they were able to provide me the steps and were able to update their app in my store to have it function the way i wanted. 10/10 would recommend.
Thank you so much for your fantastic review and for choosing Easify Product Options to support your store’s customization needs. We’re thrilled to hear that our customer service made a strong impression and that we were able to guide you through setting up your custom option exactly as you envisioned.
It’s always our goal to make advanced setups feel simple and achievable, and we’re happy we could not only provide clear instructions but also make the necessary updates to get things working perfectly in your store.
Your 10/10 recommendation means a lot to our team, and we’re excited to keep supporting you as your business grows. If you ever have more ideas or questions, we’re just a message away!
Best regards,
Easify Team.
Easify has been an incredible tool for our business! As a custom product options and customizer app, it offers exactly what we need to give our customers flexibility when ordering personalized items. The interface is clean, intuitive, and makes setting up product variations super simple.
What really made the experience exceptional was the support team. Tracy and Jen personally helped me with the wholesale price settings and spent over an hour getting everything configured just right. Their dedication, patience, and thorough guidance made the setup process stress-free.
It's the best app we could find for our website and custom products myhappycustomizedgifts.com
Thank you so much for your incredibly kind and thoughtful review! We’re truly glad to hear that Easify Product Options has been a great fit for your business and is helping you offer the flexibility your customers need when ordering personalized products.
It's wonderful to know that the app’s clean and intuitive interface made setting up product variations simple and straightforward. We always aim to make customization easy, even for complex setups.
We're especially grateful for your shoutout to Tracy and Jen — we're so glad they were able to support you through the wholesale pricing configuration and make the process smooth and stress-free. Your appreciation means a lot, and we’ll be sure to share your feedback with them.
If there’s anything more we can do to support your business going forward, don’t hesitate to reach out. We're always here to help.
Best regards,
Easify Team.
I had a lot of details and options to add to my customizations and although I didn't find that super easy to navigate on my own, the customer service has been impeccable! I have worked with several reps who have been very helpful, and today Clove knocked it out of the park with her quick & precise solutions, completely understanding my needs and executing them with perfection. I am very grateful for the assistance and hope this addition to our store adds value for our customer and our business. Thank you, Easify!
Thank you so much for taking the time to share your detailed experience with Easify Product Options! We know that setting up complex customizations can sometimes feel overwhelming, so it truly means a lot to hear that our support team was able to guide you through it with clarity and care.
We’re incredibly glad that Clove’s quick, thoughtful solutions helped bring your setup together just the way you needed. Our entire team is committed to making sure you feel supported at every step, and feedback like yours reminds us why we do what we do.
We genuinely hope this addition brings real value to both your customers and your business. If you ever have more questions, ideas, or feedback down the line, we’ll be right here and always happy to assist.
Best regards,
Easify Team.
Easify is great! The app has the features we need to add more customization to the products in our store. It's easy to set up and work with. Best of all is the support team. They are very responsive and quick to help with any issues. Liv was able to help me resolve my question within minutes. Highly recommend!
Thank you so much for the great review and for choosing Easify Product Options! We’re glad to hear the app has all the features you need to offer more customization on your products, it’s exactly what we aim for. It’s also wonderful to know the setup has been smooth and easy to work with.
We’re especially happy to hear that Liv was able to assist you quickly and effectively. Providing fast, friendly, and reliable support is a top priority for us, and your feedback lets us know we’re on the right track.
Thanks again for your recommendation, it truly means a lot. If you ever need anything else, we’re just a message away!
Best regards,
Easify Team.