Easify Product Options Variant

Easify Product Options Variant

レビュー (730)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の1%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年10月13日

I needed help adding the app to the product page and making it work with my theme. I reached out to customer service and promptly received help. They requested access to my store within shopify after granting access they were able to customize my theme's product page quickly so that I had a buy button versus the variant selector quick list. I'm appreciate the quick response on a Sunday morning!

Boardistry
アメリカ合衆国
アプリの使用期間:4日
Easifyが返信しました 2024年10月15日

Thank you so much for sharing your experience with us! We’re really glad to hear that our team was able to help you set up the Easify Product Options app on your product page and make it work smoothly with your theme.

Your feedback is really appreciated, and we’re thrilled that you had a positive experience with our customer service team. If you ever have any more questions or need further assistance in the future, don’t hesitate to reach out, we’re always here and ready to help.

Best regards,
Easify Team.

2024年11月6日

Amazing support. Would recommend!

Toptextiel
ベルギー
アプリの使用期間:3ヶ月
Easifyが返信しました 2024年11月7日

Thank you so much for your feedback! We’re delighted to hear that you’ve had a positive experience with our support team. Your recommendation means a lot to us, and we’re glad to know that Easify Product Options has met your expectations. If you ever need any assistance in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Easify Team.

2024年9月20日

My store offers a variety of options and the basics were not cutting it for my needs! Easify has so many amazing customization options and when I got stuck and needed assistance, Karina from customer support was so helpful providing articles, options, screenshots and patience as she worked to figure out how to explain my needs and make what was in my head become reality! Thanks Karina! Can't wait to further explore all the features of this app!

AromaGnome
アメリカ合衆国
アプリの使用期間:5ヶ月
Easifyが返信しました 2024年9月22日

Thank you so much for your thoughtful feedback! We’re really happy to hear that our Easify Product Options app fits your store’s needs. It’s wonderful to know that Karina was able to assist you and provide the resources you needed.

As you continue to explore the features of the app, please don’t hesitate to reach out if you have any questions or need further assistance. We’re always here to help in any way we can.

Thank you again for choosing Easify. We look forward to supporting you on your journey!

Best regards,
Easify Team.

2024年10月26日

Great product, easy to use, many options and great support

Dansk Møbeldesign
デンマーク
アプリの使用期間:約2ヶ月
Easifyが返信しました 2024年10月27日

Thank you so much for your kind words! We’re thrilled to know that Easify Product Options has been a great fit for your needs. It’s always our goal to create a tool that’s easy to use, flexible, and filled with the right options to help you customize your store exactly as you’d like.

We’re also really glad to hear that our support team was able to assist you effectively. Providing helpful and responsive support is a big priority for us, and it’s wonderful to know it made a difference in your experience.

If you have any more questions or need further assistance down the road, please don’t hesitate to reach out. We’re here to help you make the most of the app!

Best regards,
Easify Team.

2024年11月5日

support is very fast,Very satisfied,Five Stars

NEMOCI
中国
アプリの使用期間:2ヶ月
Easifyが返信しました 2024年11月7日

Thank you so much for your feedback! We’re thrilled to hear that you’re very satisfied with Easify Product Options and our support team. Providing fast and effective assistance is something we strive for, so knowing that it made a positive impact for you means a lot to us.

Your five-star rating is greatly appreciated and encourages our team to continue delivering reliable and quick support. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We’re always here to help and make sure you have the best experience possible with the app. Thank you again for your kind words!

Best regards,
Easify Team.

2024年11月12日

Violette Did such a great Job assisting us as we navigated through this App, Excellent option for adding custom Details to the website. I'm so happy with the results. Thank you so much for such an amazing support.

Roux Apothecary
シンガポール
アプリの使用期間:約3時間
Easifyが返信しました 2024年11月13日

Thank you so much for your kind feedback! We’re delighted to hear that Violette was able to assist you effectively as you navigated through Easify Product Options.

It’s wonderful to know that the app has been a great solution for adding custom options to your website and that you’re happy with the results. Your satisfaction and positive experience mean a lot to us, and we’re here to provide continued support whenever you need it. Thank you for choosing our app and for sharing your experience!

Best regards,
Easify Team.

2024年11月1日

Lin solved my issue quickly. Nice app!

WoodSouls
スペイン
アプリの使用期間:約2ヶ月
Easifyが返信しました 2024年11月3日

Thank you so much for sharing your experience! We’re thrilled to know that Lin could quickly assist you with your issue - providing reliable and efficient support is something we’re committed to with every interaction. It’s wonderful to hear that you’re enjoying the Easify Product Options app, and we’re glad it’s meeting your needs.

Our team is dedicated to making your experience as seamless as possible, so please don’t hesitate to reach out if there’s anything else we can do to enhance your journey with Easify.

Thank you again for choosing our app and for your thoughtful feedback!

Best regards,
Easify Team.

2025年1月6日

Lin bring me more than perfect service, Thanks a lot

Vered Levy
イスラエル
アプリの使用期間:約3時間
Easifyが返信しました 2025年1月9日

Thank you so much for your kind feedback! We’re delighted to hear that Lin was able to provide you with helpful service and assist you with your needs. It’s always our goal to make sure our users feel supported, so knowing we met your expectations truly means a lot to us.

If you ever have any additional questions, need assistance, or have suggestions on how we can improve, please don’t hesitate to reach out. We’re always here to help and ensure you have the best experience possible.

Thank you again for choosing Easify Product Options. We’re grateful for your support and look forward to continuing to assist you as your store grows!

Best regards,
Easify Team.

2024年9月27日

BEWARE!!!!!

This is the worst app ever, period. I had used it for over 6 months and have lost so many businesses because of it. I have over 100 different option sets so migrating to another app means many many days of precious time and hard work lost to no avail.

1. It's very buggy and slow and hard to use. You literally have to save your work every 10 seconds other wise it may get lost.

2. It's not compatible with the native shopify environment, which means you will get lots of systematic bugs using this app and will lose a lot of customers.

3. It has issue with currency conversion. For example, if I have a customer in Japan and my product is priced in japanese yen for that customer, let's say 15000 yen. when that customer proceeds to checkout, he will be charged $15000 USD instead of $100 USD after conversion. For this reason I have lost a lot of clients.

4. The add on price function doesn't work right, which means the customers wont be charged for the add on prices at checkout. customer service offered to have it fixed for me for all listings in less than 24 hours but it's been three days now and I never heard from them again.

5. the app is too poorly written that it slows your website speed. run a test at pagespeed and you will see what I mean.

Final verdict, avoid this app before you make commitment in it.

Line & Stitch
アメリカ合衆国
アプリの使用期間:8ヶ月
Easifyが返信しました 2024年10月8日

Dear Line & Stitch Owner,

We sincerely regret the issues you've encountered with our Easify Product Options app and take full responsibility for the impact this has had on your store.

For the majority of the concerns you raised, our team has made every effort to provide timely support and solutions each time you reached out. We acknowledge that our app still has room for improvement, and we are dedicated to making ongoing enhancements to better serve our users.

Regarding the last issue with the add-on price, we promptly investigated and informed you that the fix was completed within 24 hours. Unfortunately, it appears there was a misunderstanding, as you did not have received our notification email, leading to the impression that we had delayed in addressing it. We have since reached out multiple times to offer further assistance but did not receive a response from you.

We want to sincerely apologize once again for any confusion or frustration this may have caused. Your feedback is invaluable to us, and we appreciate your understanding.

Best regards,
Easify Team.

2024年10月23日

I have had a few issues with this app such as how add ons are displayed in a cart, how they are displayed at check out and how addons are presented in bundles.

The cart issue was fixed very quickly. The checkout is not something they can change but it is not a big deal. We are working on the bundles issue.

I have been helped by Ann, Lin, Violette and Lich. They have all been extremely helpful, easy to communicate with and they have addressed all my issues within minutes of them being raised.

Superb service!!

Golazzo
イギリス
アプリの使用期間:8日
Easifyが返信しました 2024年10月25日

Thank you for taking the time to share your experience with the Easify Product Options app. We’re glad we could quickly resolve the cart issue and appreciate your understanding about the checkout display.

It’s great to know that Ann, Lin, Violette, and Lich could help answer your questions and address concerns promptly. I’ll make sure to pass along your kind feedback to them, they’ll be happy to hear it.

If there’s anything else we can assist with, please feel free to reach out anytime. We’re here to help!

Best regards,
Easify Team.