Easify Product Options Variant

Thank you for sharing your feedback on our Easify Product Options app! We're thrilled that Violette was able to provide the support you needed. It's great to hear she made such a positive impact on your experience.

If you have any other questions or need assistance in the future, feel free to reach out. We're always here to help!

Best regards,
Easify Team.

Dear NYC Bouquet Delivery Store Owner,

We sincerely apologize for the issues you've experienced with the Easify Product Options app. We've made several attempts to reach out and offer our assistance, but unfortunately, we haven't been able to connect. We truly hope you'll give us one more chance to address and resolve these concerns for you.

Your problem with the missing price on your order was due to the Add-on product being set to Draft in your setup, which prevented its associated price from being included. It was our mistake not to make the setup guide clearer for you. We would greatly appreciate the opportunity to review your setup to ensure everything is configured correctly and to prevent any similar issues.

Additionally, when you reported the problem, we were in the process of performing a brief upgrade to comply with Shopify’s requirements, which caused a minor downtime. However, this upgrade was not related to the missing price issue, which was solely due to the Add-on product being unpublished.

We understand that you might be frustrated with our app and may have doubts about our explanations. Please know that our entire team is dedicated to resolving this situation and we genuinely hope you’ll reconsider.

We are here to assist you and are committed to your satisfaction. Your feedback is invaluable to us, and we respect every customer who uses our app.

We look forward to hearing from you.

Best regards,
Easify Team.

Thank you so much for your kind feedback! We’re really glad to hear that Hannie was able to help you navigate through the issue and clarify things for you. We know how challenging it can be to get everything set up, especially when you’re just starting out, so it’s great to know that Hannie’s support made a difference.

We’re grateful that you chose Easify Product Options to help with your store, and if you ever run into any more questions, we’re always here to assist.

Thanks again for sharing your experience!

Best regards,
Easify Team.

Thank you for your kind words! We’re really happy to hear that our customer service team has been helpful. Providing support that meets your expectations is very important to us, and we're always here to assist whenever you need it.

If you have any other questions or need further help, feel free to reach out at any time. Thanks for choosing Easify Product Options!

Best regards,
Easify Team.

Thank you for your fantastic review! We’re really happy to hear that our app has been a good fit for your needs and that our support team could help with your theme issue. It’s wonderful to know that the free plan worked out well for you. We’re here to support you whenever you need us and look forward to the opportunity to assist you with more features in the future. Thanks again for your kind words!
Best regards,
Easify Team.

Thank you so much for your wonderful review! We're absolutely delighted to hear that our Easify Product Options app is exactly what you needed for your store. Providing a seamless, customizable experience is something we strive for, so it’s incredibly rewarding to know we’ve met your expectations.

If there’s anything else we can do for you or any additional features you’d like to explore, please feel free to reach out. We're always here to help and ensure your experience with our app remains exceptional.

Thanks again for choosing Easify!

Best regards,
Easify Team.

Thank you so much for your incredible feedback! We’re thrilled to hear that you consider Easify Product Options the best options app for your needs. It’s wonderful to know that our development team was able to address your issue quickly, and we’re especially glad that Violette provided the communication and support you were looking for.

We appreciate you choosing to migrate all your option sets over to Easify, and we’re here to support you every step of the way. If you have any more questions or need further assistance, please don’t hesitate to reach out.

Thank you again for your trust!

Best regards,
Easify Team.

Thank you so much for sharing your experience! We’re delighted to hear that both Easify Product Options app and our service have been working well for you.

Providing responsive and effective support is a key priority for us, and we’re glad that Violette’s assistance made a positive difference. If you have any further questions or need additional help as you continue using the app, please don’t hesitate to reach out. We’re here to ensure everything runs smoothly for you.

Thank you once again for your feedback and for choosing our app. We look forward to continuing to support you!

Best regards,
Easify Team.

Thank you for your valuable feedback! We're delighted to hear that Hoa was able to assist you and that you're enjoying the Easify Product Options app.

Regarding Violette's response, it seems there may have been a misunderstanding about your specific needs, which led her to suggest exploring other apps. Please accept our apologies for any confusion this caused. Violette has taken this as a learning opportunity, and we’re committed to ensuring clearer communication moving forward.

At Easify, our entire team strives to provide the best possible solutions for our customers. If you have any further questions or issues, feel free to reach out, we’re always here to help. And if you have suggestions on how we can improve, we’d love to hear them.

Best regards,
Easify Team.

Thank you so much for your thoughtful feedback! We’re delighted to hear that Anne was able to assist you with your question and provide the support you needed. At Easify Product Options, we’re committed to ensuring our users have a seamless and positive experience, so it’s wonderful to know Anne’s efforts made a difference.

We truly value your trust in our app and our team, and your satisfaction inspires us to keep improving and delivering the best possible service. If you have any further questions, need assistance, or have suggestions on how we can make the app even better, please don’t hesitate to reach out.

Thank you again for choosing Easify Product Options, and we look forward to continuing to support your store’s success!

Best regards,
Easify Team.