Easify Product Options Variant
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (559)
絞り込む
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評価順
I'm using this app since march 2024, but I must say this is exactly what my store needed.
Clear and simple set up; support is awesome, I wrote to them asking for a fix and the operator Hoa was really kind to us answering immediately and solving the issue in very few time.
I strongly recommend this app to everyone!
Thank you so much for your glowing review! It's great to hear that our Easify Product Options app has met your store's needs. Providing a clear and simple setup is one of our top priorities, so it's wonderful to know that it's been helpful for you. We hope to continue exceeding your expectations in the future. If you ever have any further questions or need assistance, don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.
The Easify support team is very patient, understanding and easy to work with! I appreciate Violette and the development team especially for helping me with an option set issue. Would highly recommend!
Thank you so much for taking the time to share your positive experience with Easify Product Options! It's amazing to hear that you had a positive experience with our support team and that Violette and our developers were able to assist you effectively. It's always our goal to provide patient, understanding, and efficient assistance to our users, so it's incredibly rewarding to know that we hit the mark with you. If you ever need further assistance or have any more feedback, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
This is the best app ever!!!! Can't believe it offers unlimited option set and no watermark in free plan. Thank you so much!
Thank you so much for your incredibly kind words for our Easify Product Options app! It's awesome to hear that you're loving our app and that you're pleased with the unlimited option set and no watermark in the free plan. Your support means the world to us and motivates us to keep delivering the best experience possible. If you ever have any questions or suggestions, feel free to drop us a line. Thanks again for choosing us!
Best regards,
Easify Team.
The most complex piece to our website was how we handled our pick 3-6-12 offering and Easify Product Options and the Easify team really met that head on! Our experience working with the customer service team and the devs was exceptional. We highly recommend Easify and their team! They over-performed and took our complex problem and turned it into a Easy Solution! Very thankful for the partner approach that they took with us. The interface is easy to work with and they are very solution oriented, providing regular updates and always making progress or asking thoughtful questions. Keep up the good work and Thank You!
Thank you so much for taking the time to share your experience with Easify Product Options! Delivering exceptional customer service and effective solutions is at the core of what we do, and it's incredibly rewarding to know that we exceeded your expectations. Your feedback motivates us to continue striving for excellence in everything we do. Thank you once again for your trust in Easify. We're here for you every step of the way, and we look forward to continuing to support your success.
Best regards,
Easify Team.
Violette and Net with Easify are outstanding. Easify has the best customer service I have ever had the experience of working with. I was pushed for time with a product launch that I had to meet a deadline for and the Easify app was part of our strategy for the launch and they helped me get everything figured out extremely fast.
You can count on Easify! :)
Thank you so much for your fantastic review! We're delighted to hear that Violette and Net were able to assist you effectively, especially during such a crucial time. It's wonderful to know that Easify Product Options played a key role in your successful product launch. Your kind words about our customer service mean the world to us. If you need any further assistance or have more projects in the future, we're here to help. Thanks again for trusting Easify!
Best regards,
Easify Team.
Really impressive range of features, extraordinary versatility and very helpful and responsive support team. Absolutely delighted with Easify!
Thank you so much for your wonderful review! It's fantastic to hear that you're delighted with Easify Product Options and that our features and support team have met your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue improving and providing the best possible service. If you have any further suggestions or need assistance, feel free to reach out. Thanks again for your support!
Best regards,
Easify Team.
Installed this app today as I was looking for a seamless and better process for providing gift wrapping and offering a hand-written gift card with products and I spent several hours setting all of this up.
It looked great and I was really impressed with the app however I discovered an issue with the app. By linking a product with required options as a custom product option in this app (such as a custom message to hand-write on a gift card), this app was allowing it to be added to cart with no message field populated so it was not honouring the adding to cart process and requesting that required fields are populated first.
That itself wasn't really the issue though. It's an oversight by the app developers so I brought this to their attention only to spend 30+ ridiculously painful minutes of my life trying to explain what the issue was to a customer service rep who completely did not understand, grasp or get what I was saying - even with accompanying with screenshots and highlighting fields/problems. It was completely stupid and one big waste of my time.
So I am leaving this review to warn others that this app will add products to cart without required fields set (if you are linking an actual product to a custom option) and if you need support, it is absolutely abysmal - don't waste your time!
EDIT
Since writing this 1 star review, I was followed up my a product manager who was much competent and understanding of my issue who worked with me to find a way to achieve what I was trying to do.
We did identify an issue where you can't use non-product-linked custom options with products that are on discount however I believe that is one of the millions of bugs with Shopify itself rather than this app.
I am changing my 1 star review to a 5 star review as a result of this follow up dealing with competent members of their team that worked with me to find a solution for our store.
They also offered an extension to the trial as a result as well so great eventual service.
Your recent feedback has been invaluable to us, serving as a guiding light in our journey to enhance our customer service and elevate the quality of our app. Your initial insights provided us with a significant learning opportunity, prompting us to reflect and refine our approach.
With your revised feedback, we are further inspired to persist in our quest for improvement. Your candidness in pointing out areas for enhancement has been instrumental in our growth, and for that, we are sincerely grateful.
It brings us immense joy to know that our efforts have resulted in your satisfaction. Please know that the entire Easify team is dedicated to supporting you every step of the way. Your experience with our app is of paramount importance to us.
Once again, thank you for choosing Easify Product Options!
Best regards,
Easify Team.
Great app and the support team is always ready to help.
Violette solved my problem very quickly and professionally.
I recommend it!
Thank you for your wonderful review! We’re delighted to hear that you find our Easify Product Options app helpful and that Violette was able to resolve your issue effectively. Your recommendation means a lot to us. If you need any further assistance, please feel free to reach out. We're always here to help!
Best regards,
Easify Team.
great app helped organize my check out process Violette was so helpful.
Thank you so much for your kind review! We're thrilled to hear that our Easify Product Options app has helped you streamline your checkout process. Violette and the rest of our team are always here to assist you. If you have any further questions or need additional support, please don't hesitate to reach out.
Best regards,
Easify Team.
This App has got a great customer support. I needed help with a few things and they were very patient and ready to help anytime, even on weekends. Highly recommended.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Easify Product Options app and our customer support team. Providing excellent service, whether it's weekdays or weekends, is a top priority for us, and we're glad to know that our efforts made a difference for you. If you ever need further assistance or have any questions, don't hesitate to reach out. We truly appreciate your recommendation!
Best regards,
Easify Team.