Easify Product Options Variant

Dear Ivy & Bark Store Owner,

Thank you for sharing your feedback. We genuinely apologize for any frustration you've encountered while using our app, and we're committed to finding solutions that meet your needs.

We understand your concerns about the limitations of our free version, especially regarding the price per variant feature. Our aim with the free version is to provide essential functionalities for merchants, while reserving more advanced features, like the option price feature, for our paid plans.

We acknowledge that from a merchant's standpoint, this feature may seem straightforward to implement. However, behind the scenes, our team invests substantial effort to ensure that it functions seamlessly with every order and transaction in your store. Additionally, ongoing updates are essential to ensure compatibility with Shopify updates and themes, adding to the complexity of maintaining this feature.

Despite these limitations, we strive to offer a generous free plan. Unlike many other product options apps, we do not restrict the number of option sets or impose limitations on the number of products or orders to which custom options can be applied. Additionally, features like conditional logic, typically exclusive to paid plans elsewhere, are accessible in our free version. Furthermore, we provide in-app live chat support to all users, irrespective of their plan, ensuring timely assistance whenever you need it.

We understand that our free plan may not fully meet your requirements, but we sincerely hope you'll reconsider and give our app another chance to serve you. Our team has reached out to you via email to gather more detailed feedback and explore potential solutions tailored to your store's needs. Please check your inbox and allow us the opportunity to connect and assist you further. We're here to listen and resolve your concerns to the best of our ability.

Best regards,
Easify Team.

Dear Simplement Vrai Store Owner,
We sincerely apologize for the challenges you encountered while utilizing our app. Upon thorough investigation, our team identified custom coding within your theme that inadvertently caused certain options to be hidden in your website. It was our oversight to miss one of your emails, resulting in a delay in providing you with timely support and addressing the underlying issues.

We have reached out to you via email to provide a detailed explanation of what occurred. We sincerely hope you will give us another opportunity to rectify the situation. We are committed to doing everything we can to enhance your experience with our app and regain your trust. Your satisfaction is of utmost importance to us.

Please consider giving us another chance to serve you, and if you have any further suggestions on how we can improve, we are all ears. Your feedback is invaluable to us, and we are dedicated to incorporating any necessary changes to better meet your needs.

Thank you for your understanding, and we eagerly await your response.

Best regards,
Easify Team.

Thank you so much for your kind words and positive feedback! It's wonderful to hear that you're happy with our app. If you have any further questions or need assistance, please don't hesitate to contact us.
Best regards,
Easify Team.

Thank you so much for your wonderful review! It's fantastic to hear that Easify Product Options has been the perfect solution for your needs. Your kind words mean the world to us. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're always here to help! Thank you again for your recommendation and support. We wish you great success with your Shopify store!
Best regards,
Easify Team.

Thank you so much for your fantastic review! We're delighted to hear that our Easify Product Options app meets your needs and that you've had a great experience with our support team. Your recommendation means a lot to us. If you ever need further assistance or have any suggestions, please feel free to reach out. We're here to help!
Best regards,
Easify Team.

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Our team is dedicated to ensuring our users have a seamless and personalized experience, and it's great to see that reflected in your feedback. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your support and look forward to continuing to provide you with excellent service.
Best regards,
Easify Team.

Thank you for your positive review! We're glad to hear that our customer support was able to assist you promptly and effectively. Your satisfaction and feedback mean a lot to us. If you ever need further assistance or have more ideas, feel free to reach out. We're here to help and continually improve our app to better serve you.
Best regards,
Easify Team.

Thank you so much for your glowing review! It's fantastic to hear that you found our Easify Product Options app a breeze to set up and that you've had such a positive experience with our customer support, especially with Violette guiding you through any issues. We're committed to ensuring that our app remains incredibly user-friendly for all our users. If you ever need assistance or have any questions, don't hesitate to reach out. Thank you again for your kind words and for choosing our app!
Best regards,
Easify Team.

Thank you so much for taking the time to share your experience with our Easify Product Options app! We understand that getting accustomed to all the features, including option sets, can take some time, but we're glad to hear that you found the app to be worth it. Your satisfaction is our top priority, and we're committed to continually improving our app to make it even more user-friendly. If you have any further feedback or suggestions, please don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

Thank you immensely for taking the time to share your experience with our Easify Product Options app! We're thrilled to hear that you find our product great and that it seamlessly integrates with your Shopify store. At Easify, we strive to provide exceptional support to all our users, regardless of their subscription tier. We firmly believe that every user deserves the highest level of assistance, and we're delighted to hear that our support team has met your expectations. Your feedback encourages us to continue delivering top-notch services and further improve our product. If you ever need any assistance or have suggestions for enhancement, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.