Easify Product Options Variant

Thank you so much for taking the time to share your experience with Easify Product Options app! Your kind words mean a lot to us. If you ever have more suggestions or feedback, please feel free to reach out. We're here to make your experience with our app as smooth and enjoyable as possible. Thank you for choosing our app, and we look forward to serving you even better in the future!
Best regards,
Easify Team.

Thank you so much for your wonderful review of our Easify Product Options app and customer support! We really appreciate you taking the time to share your positive experience. Providing an excellent user experience is our top priority, so your feedback lets us know we are on the right track. Please don't hesitate to reach out if there is anything else we can assist you with. We hope you continue to enjoy using our app!
Best regards,
Easify Team.

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the Easify Product Options app and that our support team has been able to assist you effectively. Your satisfaction is our top priority, and it's wonderful to know that we're meeting your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!
Best regards,
Easify Team.

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Providing excellent support is a top priority for us, and we're delighted to know that our team was able to assist you effectively. If you have any further questions or feedback, please don't hesitate to reach out. We're here to help! Thank you again for choosing our app, and we look forward to continuing to meet your needs.
Best regards,
Easify Team.

Thank you so much for taking the time to share your experience with our Easify Product Options app! It's great to hear that it met and exceeded your expectations. Providing a seamless and intuitive experience is always our top priority, and we're glad to know that you found it easy to use. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

Thank you so much for your glowing review! Providing exceptional customer service is one of our top priorities, and we're delighted that Hoa was able to meet your needs. Your satisfaction is incredibly important to us, and reviews like yours reaffirm that we're on the right track. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're always here to help!
Best regards,
Easify Team.

Dear Simplement Vrai Store Owner,
We sincerely apologize for the challenges you encountered while utilizing our app. Upon thorough investigation, our team identified custom coding within your theme that inadvertently caused certain options to be hidden in your website. It was our oversight to miss one of your emails, resulting in a delay in providing you with timely support and addressing the underlying issues.

We have reached out to you via email to provide a detailed explanation of what occurred. We sincerely hope you will give us another opportunity to rectify the situation. We are committed to doing everything we can to enhance your experience with our app and regain your trust. Your satisfaction is of utmost importance to us.

Please consider giving us another chance to serve you, and if you have any further suggestions on how we can improve, we are all ears. Your feedback is invaluable to us, and we are dedicated to incorporating any necessary changes to better meet your needs.

Thank you for your understanding, and we eagerly await your response.

Best regards,
Easify Team.

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying our Easify Product Options app and that our support team, especially Lich, was able to assist you promptly. Your satisfaction is our top priority, and we're always here to help whenever you need it. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for your support!
Best regards,
Easify Team.

¡Muchas gracias por tu maravillosa reseña de nuestra aplicación Easify Product Options! Apreciamos mucho que te hayas tomado el tiempo de compartir tu experiencia positiva. Es genial saber que encontraste nuestra aplicación fácil de usar y que las numerosas opciones personalizadas fueron útiles para tus productos. Nos alegra especialmente que hayas tenido una excelente experiencia con nuestro soporte de chat en vivo. Esperamos que sigas encontrando útil nuestra aplicación a medida que haces crecer tu negocio. ¡No dudes en contactarnos si hay algo más en lo que podamos ayudarte!
Saludos cordiales,
Equipo de Easify.

Hi,

We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about your frustration. We believe there might be some misunderstandings, and we'd like to address them:

1. Save Button Visibility: The “Save” button is always visible on our new option set page (Screenshot: https://prnt.sc/VNU1HgqdNDHf). Please revisit the page, and you'll find it right here.

2. Live Chat Support: We provide live chat support for all users, both free and paid (Screenshot: https://prnt.sc/fYBqiWQMdoVd). If you didn't notice the live chat icon within our app, it might have been overlooked. Many users have successfully reached out to us for assistance through in-app live chat. Feel free to send us a message, and we'll be glad to assist you promptly.

3. App Usability: If you find our app challenging to use, please consult our comprehensive user guide at: https://easifyapps.com/product-options-docs/. Your insights are valuable, and we're open to any suggestions you may have for improving user-friendliness, features, or design.

4. Integration with Themes: Our app seamlessly integrates with Shopify themes; you can find detailed installation instructions in our guide at: https://easifyapps.com/docs/app-activation/. We assure you that embedding our app is a straightforward process.

5. Integration with Page Builders: While our app is compatible with popular page builder apps like PageFly, we are not currently listed as their official partner. As a result, our app may not appear in their suggested integrations. However, you can still integrate our app with PageFly through simple settings. For example, you can view this product page (https://easify-product-options.myshopify.com/products/wedding-dresses), which is a demo of a product page built with PageFly and includes our Easify product options.

We are committed to listening to user feedback and continuously improving our app. Your opinions matter to us, and we'd appreciate more details on any specific areas you think we can enhance.

Thank you for your understanding and for bringing your concerns to our attention.

Best regards,
Easify Team.

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UPDATES (03/04/2024): We tried contacting you via your personal email, but encountered an issue ("Address not found" on Gmail - Screenshot: https://prnt.sc/PEo0QWUMhnEw). Therefore, we sent our message through your website's contact form. Since your store seems incomplete and hasn't started selling, we're uncertain if you received our email. Kindly provide your active email for further assistance.