Easify Product Options Variant

Easify Product Options Variant

レビュー (732)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年1月29日

While the app itself is a beautiful blend of form, functionality & design and it goes a step further by making it so easy to use and deploy, it is a pale second to the level of service and attention to detail by the support team. It is rare to come across a team that is eager to find solutions rather than take the easy way out and say it can’t be done. While I’m sure there are others on the team, my interactions with Net and Hoang have been the best that I’ve ever experienced with a company of any size. My use case is complex and it is reassuring to feel supported with a forward thinking and responsive team to find at a solution. Super!

The Golfather Ltd.
カナダ
アプリの使用期間:5日
Easifyが返信しました 2024年1月31日

Thank you immensely for your glowing review! Your satisfaction with our product is our utmost priority, and we are overjoyed to know that we have met your expectations. We cannot express how grateful we are for your kind words regarding our support team. If you ever have more questions, suggestions, or need assistance in the future, please don't hesitate to reach out. We're here for you! Thank you again for choosing our app, and we look forward to continuing to exceed your expectations.
Best regards,
Easify Team.

2024年2月8日

Super application, la plus complète à mon sens pour le moment . ( et pourtant nous en avons testé de nombreuses ). Le service client est super. (Hoa a été au top)

La Poule Qui Coud
フランス
アプリの使用期間:5日
Easifyが返信しました 2024年2月14日

Merci beaucoup d'avoir pris le temps de nous laisser un avis aussi élogieux ! C'est formidable d'apprendre que vous trouvez Easify Product Options comme l'application la plus complète que vous ayez rencontrée jusqu'à présent. Fournir un service client exceptionnel est quelque chose que nous nous efforçons de faire, et c'est gratifiant d'entendre lorsque nous avons réussi à répondre à vos attentes. Encore une fois, merci pour vos aimables paroles et pour avoir choisi notre application. Si vous avez besoin d'aide à l'avenir ou si vous avez des questions, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider !
Meilleures salutations,
Easify Team.

2024年1月12日

This is the BEST variants app out of few I've tried. UI is very simple, user friendly and easy to use and I really love this app! It makes me happy making variants with this app. Support team, Hoa and Net is amazing. One of the app in my store conflicted with Easify and support team fixed it instantly even though I'm using a free version. I definitely RECOMMEND this app if you are looking for variants app.

C.Japan
日本
アプリの使用期間:4日
Easifyが返信しました 2024年1月14日

Thank you so much for your glowing review! It's amazing to hear that you consider Easify Product Options app the best among the variants apps you've tried. Making our users happy and satisfied is our top priority, and we're delighted to have achieved that with you. We appreciate you taking the time to share your positive experience. If you ever have any more feedback or suggestions, please don't hesitate to reach out.
Best regards,
Easify Team.

2024年3月7日

Awesome customer service! kudos. Very satisfied with this app.

Briiz
チリ
アプリの使用期間:4日
Easifyが返信しました 2024年3月11日

Thank you so much for your kind words and positive feedback for Easify Product Options app! We strive to provide top-notch customer service and a seamless user experience, so it's truly rewarding to know that we've met your expectations. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you have any further feedback, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you even better in the future.
Best regards,
Easify Team.

2024年1月18日

It's work very well and they gave us great support

Kick Wear
スペイン
アプリの使用期間:4日
Easifyが返信しました 2024年1月21日

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Providing excellent support is a top priority for us, and we're delighted to know that our team was able to assist you effectively. If you have any further questions or feedback, please don't hesitate to reach out. We're here to help! Thank you again for choosing our app, and we look forward to continuing to meet your needs.
Best regards,
Easify Team.

2024年1月15日

Great app, I was able to solve a problem that had been lingering for 10 years with it. It completely meets all my needs. Fast customer service, they respond almost immediately and help. I could turn to them with any small issue without hesitation. Special thanks to Hoa.
I am extremely satisfied. +++++

Textilfarm
ハンガリー
アプリの使用期間:4日
Easifyが返信しました 2024年1月16日

Thank you so much for taking the time to share your positive experience with our app! Your satisfaction is our ultimate goal, and we're delighted that we could be of assistance. If you ever have any more questions or encounter any issues, please don't hesitate to reach out. We're here to help, and your continued satisfaction is important to us. Thanks again for choosing our app, and we look forward to serving you in the future.
Best regards,
Easify Team.

2024年1月17日

super et super facile merci!!!

Notre royaume d'Edelibéa
カナダ
アプリの使用期間:4日
Easifyが返信しました 2024年1月18日

Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application Easify Product Options ! C'est formidable d'apprendre que vous la trouvez facile à utiliser. Votre satisfaction est notre priorité absolue, et c'est vraiment gratifiant de savoir que nous avons répondu à vos attentes. Encore une fois, merci d'avoir choisi notre application, et nous avons hâte de vous servir encore mieux à l'avenir. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter.
Cordialement,
L'équipe Easify.

2024年2月29日

Support réactif en cas de besoin, fonctionne parfaitement, merci !

SOMONIANPARIS
フランス
アプリの使用期間:4日
Easifyが返信しました 2024年3月3日

Merci pour votre fantastique critique de l'application Easify Product Options ! C'est formidable d'apprendre que vous avez une excellente expérience avec l'application et que vous avez trouvé notre équipe d'assistance rapide et serviable. Vos commentaires positifs sont incroyablement précieux pour nous, car ils alimentent nos efforts continus pour affiner l'application et offrir un service exceptionnel à tous nos utilisateurs. Nous vous remercions sincèrement d'avoir pris le temps de partager vos réflexions. Merci encore d'avoir choisi notre application, et nous sommes impatients de vous servir à l'avenir.
Cordialement,
Easify Team.

2023年11月29日

Good apps and easy to use! Hoa is very supportive and fast response!

Stork Baby Gifts
マレーシア
アプリの使用期間:3日
Easifyが返信しました 2023年12月3日

Thank you so much for taking the time to share your positive feedback! Our team works hard to provide a seamless and user-friendly experience, and it's always rewarding to receive feedback like yours. If you have any more feedback or if there's anything else we can do for you, please feel free to let us know. We look forward to continuing to meet your expectations.
Best regards,
Easify Team.

2024年2月16日

Ive lost a lot of money with this app. For the majority of the orders, it doesn't charge my customers for the additional add ons.

Ronniefloweer LLC
アメリカ合衆国
アプリの使用期間:3ヶ月
Easifyが返信しました 2024年2月19日

Dear Ronnieflower Store Owner,

We sincerely apologize for the troubles you've encountered while using our app. It deeply concerns us to hear about the financial losses your store has incurred, and we understand the frustration this must have caused.

Upon thorough investigation, we have identified that the issue you faced is not directly attributed to our app but rather stems from recent API updates implemented by Shopify. These sudden alterations have disrupted the accuracy of order pricing, leading to the omission of additional add-ons in many cases. Although these changes were beyond our control, we acknowledge our responsibility as our app interfaces with the affected API.

In light of this, we are committed to rectifying the situation and compensating you for any losses incurred. We have devised a more stable solution that is independent of Shopify's API fluctuations to ensure seamless order processing moving forward. We have sent you an email outlining the details of this solution, but it appears you may have missed it. We urge you to review the proposed plan and consider giving us another opportunity to address your concerns.

Your satisfaction is of utmost importance to us, and we are dedicated to assisting you in resolving this matter promptly. Please grant us the chance to regain your trust and demonstrate the improvements we've implemented.

Thank you for your understanding and patience. We look forward to your response and the opportunity to serve you better.

Best Regards,
Easify Team.