Easify Product Options Variant
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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評価順
my option sets created are not appearing, unable to create new options either
Dear Artist Mixology Store Owner,
We are deeply sorry for the inconvenience you experienced with our app. We understand how frustrating it must have been, and we want to assure you that we took immediate action to resolve the issue as quickly as possible.
Our team worked diligently to identify and fix the problem, and we are committed to ensuring that it does not happen again. We are constantly working to improve our app's performance and stability, and we appreciate your patience and understanding during this time.
We also reached out to you via email to provide an update on the situation and offer any additional assistance you may need. Unfortunately, we have not received a response from you, and we want to make sure that everything is working smoothly for your store.
If you could kindly let us know if your store is now functioning as expected, we would greatly appreciate it. Additionally, if there is anything we can do better or if you have any suggestions for improvement, please do not hesitate to share them with us.
We hope that you will accept our sincere apology and give us the opportunity to make things right. We value your business and appreciate your trust in our app.
Thank you for your time, and we look forward to hearing from you soon.
Best regards,
Easify Team.
not so good. i always have bug with my theme and easify
Dear Simplement Vrai Store Owner,
We sincerely apologize for the challenges you encountered while utilizing our app. Upon thorough investigation, our team identified custom coding within your theme that inadvertently caused certain options to be hidden in your website. It was our oversight to miss one of your emails, resulting in a delay in providing you with timely support and addressing the underlying issues.
We have reached out to you via email to provide a detailed explanation of what occurred. We sincerely hope you will give us another opportunity to rectify the situation. We are committed to doing everything we can to enhance your experience with our app and regain your trust. Your satisfaction is of utmost importance to us.
Please consider giving us another chance to serve you, and if you have any further suggestions on how we can improve, we are all ears. Your feedback is invaluable to us, and we are dedicated to incorporating any necessary changes to better meet your needs.
Thank you for your understanding, and we eagerly await your response.
Best regards,
Easify Team.