Easify Custom Product Options
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Awesome Product with Even Better Support
I really like this product, but what makes it stand out the most is the support team. Anytime I run into an issue, they’re super quick to respond and fix things. I also love how they take the time to ask questions and really understand what’s going on before jumping to a solution. It’s clear they actually care, and that makes a huge difference!
Thank you so much for your thoughtful and encouraging feedback about Easify Product Options! We’re truly happy to hear that you’re enjoying the app, and we’re especially grateful for your kind words about our support team.
Taking the time to understand each user’s needs and provide careful, effective help is something we care deeply about, so it means a lot to know you’ve felt supported in this way. Your feedback motivates our entire team to keep improving both the product and the service we provide.
If you ever have more questions, ideas, or need further assistance, please don’t hesitate to reach out, we’re always here and happy to help.
Best regards,
Easify Team.
We installed Easify to manage product options without creating variants and used it for several months. The interface was user-friendly, but the app caused major problems on both the technical and operational side.
1. Checkout bug: option pricing not applied with discount codes
When customers applied discount codes, the extra charge for selected options was removed from the final total, even though the option appeared as selected in the order. This led to orders going through with €0 extra — a critical bug that caused real financial loss.
2. Confirmed performance drop (before/after tests)
We ran multiple Lighthouse audits before and after uninstalling the app:
• Product page (desktop): went from 46 → 95
• Product page (mobile): 22 → 46
• Home page (desktop): 63 → 74
• Home page (mobile): 85 → 95
These results were consistent across several runs.
No other change was made between the tests besides removing Easify — which confirms the app had a measurable impact on page speed.
3. Limited dev availability despite “24/7 support”
While replies were polite and courteous, basic questions like “Where is tracking configured?” or “How to fully uninstall?” could not be answered in real time. We were told the dev team would respond in 6–10 hours, due to their time zone.
This does not meet the expectations of true 24/7 technical support — especially for stores based in Europe.
Final response from Easify
They confirmed the app uses Shopify’s extension system, does not inject tracking scripts, and that no manual cleanup is needed after uninstall. That’s appreciated — but came too late, after real losses and slowdowns.
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Summary:
The app has potential, but for us, it caused lost revenue, degraded performance, and long delays in support. It may be suitable for simple setups, but if your store is sensitive to speed and operational stability, use with caution.
App is very easy to use, and has a ton of options! Makes my shop look very neat and clean while giving my customers the ability to select all the options they desire! Clove was a great help when I contacted for support, very kind, and support was very fast too!
Thank you so much for your thoughtful feedback and for using Easify Product Options! We're really happy to hear that the app has made it easy for you to create a clean, organized shopping experience while giving your customers all the options they need.
It’s great to know that the flexibility and features of the app are helping you present your products just the way you want. We're also glad to hear that Clove could support you kindly and quickly, our team always strives to provide helpful, responsive assistance whenever it's needed.
If you have any more questions or ideas in the future, we’re always here and ready to help.
Best regards,
Easify Team.
This app is excellent for selling personalized products! It offers intuitive features that are easy to use, even for those without technical experience. Product customization is quick, and the previews look great.
The most important aspect for me was the customer support — the team responds promptly with clear and effective solutions. It’s clear they truly care about their users' needs.
I highly recommend this app to anyone who wants to offer a high-quality, personalized shopping experience!
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Easify Product Options has made it easy for you to offer personalized products without needing technical experience. It’s great to know that you found the customization process quick and that the previews look just right, this is exactly the kind of smooth experience we aim to deliver.
We're especially happy that our support team made such a strong impression. Providing prompt, helpful, and caring assistance is something we take seriously, and it means a lot to hear that it made a difference for you.
Your recommendation truly encourages us to keep improving and supporting merchants like you who are creating high-quality, personalized shopping experiences. If you ever have more feedback or need help down the road, we’re always here.
Best regards,
Easify Team.
Easify is an excellent app that offers a seamless, intuitive experience. The customization options for product pages are fantastic, allowing for a high level of personalization to match your unique needs. The customer support team is top-notch—responsive, helpful, and always available to assist. Whether you're looking to enhance your product page or need support, Easify makes the process smooth and efficient. Highly recommend it for anyone looking for a customizable and reliable solution.
Thank you so much for your thoughtful and detailed feedback about Easify Product Options! We're truly honored to hear that you’re enjoying both the app's customization capabilities and the support you’ve received from our team.
One of our main goals with Easify Product Options is to provide a seamless and intuitive way for merchants to personalize their product pages without complexity. Knowing that the app has helped meet your unique needs and made the process smoother is incredibly rewarding for us.
We’re also very grateful for your kind words about our support team. Being responsive, helpful, and available when you need us is something we take very seriously, and your recognition means a lot.
If you ever have more ideas, feedback, or need assistance in the future, we’re always here and happy to help.
Best regards,
Easify Team.
I had a lot of details and options to add to my customizations and although I didn't find that super easy to navigate on my own, the customer service has been impeccable! I have worked with several reps who have been very helpful, and today Clove knocked it out of the park with her quick & precise solutions, completely understanding my needs and executing them with perfection. I am very grateful for the assistance and hope this addition to our store adds value for our customer and our business. Thank you, Easify!
Thank you so much for taking the time to share your detailed experience with Easify Product Options! We know that setting up complex customizations can sometimes feel overwhelming, so it truly means a lot to hear that our support team was able to guide you through it with clarity and care.
We’re incredibly glad that Clove’s quick, thoughtful solutions helped bring your setup together just the way you needed. Our entire team is committed to making sure you feel supported at every step, and feedback like yours reminds us why we do what we do.
We genuinely hope this addition brings real value to both your customers and your business. If you ever have more questions, ideas, or feedback down the line, we’ll be right here and always happy to assist.
Best regards,
Easify Team.
Customer service is phenomenal! I had a question setting up a custom option that would increase the price at a flat rate - they were able to provide me the steps and were able to update their app in my store to have it function the way i wanted. 10/10 would recommend.
Thank you so much for your fantastic review and for choosing Easify Product Options to support your store’s customization needs. We’re thrilled to hear that our customer service made a strong impression and that we were able to guide you through setting up your custom option exactly as you envisioned.
It’s always our goal to make advanced setups feel simple and achievable, and we’re happy we could not only provide clear instructions but also make the necessary updates to get things working perfectly in your store.
Your 10/10 recommendation means a lot to our team, and we’re excited to keep supporting you as your business grows. If you ever have more ideas or questions, we’re just a message away!
Best regards,
Easify Team.
I’ve had an amazing experience using Easify. The app is intuitive, flexible, and does exactly what I needed. But what truly made the difference was the support – a big shout-out to Violette, who was incredibly kind, fast, and efficient. She guided me through the setup with patience and clarity. Thanks to her, everything was smooth and stress-free.
Highly recommended!
Thank you so much for your kind and thoughtful feedback. We're truly happy to hear that your experience with Easify Product Options has been such a positive one. It's great to know the app has been intuitive and flexible enough to meet your needs, which is exactly what we strive for.
We’re especially glad to hear how helpful Violette was during your setup. Your kind words will mean a lot to her. Our team always aims to provide support that’s not only fast and efficient but also clear and reassuring, so it’s wonderful to hear that reflected in your experience.
If there’s anything else you ever need or want to explore further, we’re always here and happy to help. Thank you again for your support and for recommending Easify.
Best regards,
Easify Team.
Seems pretty straight forward and easy to use. Is able to provide me the additional options and logic needed to customize my products. Customer Support is fast and quick to respond (thanks Liv)
Thank you so much for your feedback! We're really glad to hear that Easify Product Options has been easy to use and able to give you the flexibility you need to customize your products with the right options and logic. That’s exactly what we designed the app for, so it’s great to know it’s working well for you.
We’re also happy to hear that you had a good experience with our support team. We’ll definitely pass along your thanks to Liv, she’ll be so glad to know her help was appreciated.
If you ever need assistance with anything else or want to explore more features, feel free to reach out anytime. We’re here 24/7 and always happy to help!
Best regards,
Easify Team.
I've had a great experience using Easify Product Options Variant! The app works smoothly and has made customizing product options so much easier. A big shoutout to Violette and Anne from the Easify team – their support has been outstanding. They were quick to respond, super helpful, and made sure everything was tailored perfectly to our needs. Highly recommend!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a great experience with Easify Product Options and that the app has made customizing product options easier for your store.
It means a lot to us to hear your kind words about Violette and Anne. Making sure everything is tailored to fit your needs is exactly what we strive for.
If you ever need anything else or want to explore more features, we’re always here and happy to help. Thank you again for your support and recommendation!
Best regards,
Easify Team.