Easify Product Options Variant

Easify Product Options Variant

Avaliações (419)

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de junho de 2024

The Easify app didn't work perfectly with my website template, but the Easify team was great at working on several areas to make it work. I was throuroughly impressed with their level of customer service excellence in not only showing me how to do some adjustments on my own, the team actually made some changes on their end specifically for my website. I couldn't be happier with the experience working with Violette (my main contact) and the others on the team (Charlie, Lich, Hoa and Mark). Thank you all for making your app work perfectly for my needs.

TIFFY'S DESSERTS / BUBBY'S BON BONS
Estados Unidos
24 dias usando o app
Easify deixou uma resposta 23 de junho de 2024

Thank you so much for your thoughtful review and kind words! We're thrilled to hear that you had a positive experience with our Easify Product Options app and that our team was able to assist you in making it work perfectly with your website template. Your feedback means a lot to us, and we're committed to continually improving our services to meet the diverse needs of our users. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Easify!
Best regards,
Easify Team.

31 de maio de 2024

my option sets created are not appearing, unable to create new options either

Artist Mixology
Estados Unidos
6 meses usando o app
Easify deixou uma resposta 4 de junho de 2024

Dear Artist Mixology Store Owner,

We are deeply sorry for the inconvenience you experienced with our app. We understand how frustrating it must have been, and we want to assure you that we took immediate action to resolve the issue as quickly as possible.

Our team worked diligently to identify and fix the problem, and we are committed to ensuring that it does not happen again. We are constantly working to improve our app's performance and stability, and we appreciate your patience and understanding during this time.

We also reached out to you via email to provide an update on the situation and offer any additional assistance you may need. Unfortunately, we have not received a response from you, and we want to make sure that everything is working smoothly for your store.

If you could kindly let us know if your store is now functioning as expected, we would greatly appreciate it. Additionally, if there is anything we can do better or if you have any suggestions for improvement, please do not hesitate to share them with us.

We hope that you will accept our sincere apology and give us the opportunity to make things right. We value your business and appreciate your trust in our app.

Thank you for your time, and we look forward to hearing from you soon.

Best regards,
Easify Team.

3 de junho de 2024

Great app to add in drop down menus, fantastic customer service!

Skateworks
Estados Unidos
5 meses usando o app
Easify deixou uma resposta 4 de junho de 2024

Thank you for your fantastic review! We're glad to hear that you find our Easify Product Options app useful for adding dropdown menus and that you had a positive experience with our customer service. Your feedback is greatly appreciated and inspires us to keep delivering top-notch service. If you have any other suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

25 de junho de 2024

We are still testing the app. So far, we can say that it works for various ideas that we wanted to implement and is easy to set up. A big compliment also to the support team, who have always responded quickly and competently. Thank you Violette for your quick help and tips on several occasions!

SiaLinda.com
Alemanha
16 dias usando o app
Easify deixou uma resposta 26 de junho de 2024

Thank you for sharing your experience with us! We're thrilled to hear that Easify Product Options is meeting your expectations and proving versatile for your ideas. It's great to know that our support team, especially Violette, has been able to assist you promptly and with valuable tips. If you have any more feedback or questions as you continue testing, please feel free to reach out. We're here to support you every step of the way!
Best regards,
Easify Team.

17 de setembro de 2024

Good app!
This app that expands the platform's native product variant capabilities. It offers merchants the ability to create complex, customizable product options, going beyond Shopify's standard variant system.

mySmartLox
Áustria
Aproximadamente 20 horas usando o app
Easify deixou uma resposta 18 de setembro de 2024

Thank you for sharing your feedback! We’re glad to hear that you find our Easify Product Options app helpful for expanding Shopify’s native product variant capabilities. Our goal is to provide merchants with the flexibility to create more complex and customizable product options, and it’s great to know the app is meeting your needs in this area.

If you ever have any questions or need further assistance, don’t hesitate to reach out – we’re always here to help!

Thanks again for choosing Easify!

Best regards,
Easify Team.

20 de setembro de 2024

All I can say is AMAZING! We installed three apps to help us with variation and they all were no where to be found for support. Then as a last resort we loaded this...and within minutes we had the support we needed to understand how to get this going on our website. Hannie was patient and professional and we are so grateful for all the patience and hard work! I recommend 100%

UPDATE...the next day, I needed them again and within minutes, Lich was there to assist and walked me through. This is an amazing app, and one layer at a time I'm falling more and more in love with not only the way it expanded our options, but the amazing level of support!

LaserNonna
Estados Unidos
Aproximadamente 20 horas usando o app
Easify deixou uma resposta 22 de setembro de 2024

Wow, thank you so much for your amazing feedback! We’re beyond thrilled to hear about your positive experience with the Easify Product Options app and our support team.

We're delighted that the app is meeting your needs and helping expand your options. Your kind words truly mean a lot to our team, and we're here whenever you need us again. Thank you for the heartfelt recommendation, and we look forward to continuing to support you as you explore more of the app!

Best regards,
Easify Team.

14 de junho de 2024

I love the ease with Easify. I have no technical background but found their instructions at every step very helpful in setting up some complicated combinations in my shop. The pricing is also very affordable for a small shop like mine.
However the important thing here which I must mention is their customer service. I found that some of my options were not showing up in the order page and when I contacted them about it within 3 days their devp team sorted out the problem. Very grateful to Violette from Easify for being patient with me, understanding the issue and providing such timely service. Thank you for the support. Looking forward to more innovative features from Easify

Felt Barn by Sruthi Sankar
Índia
Aproximadamente 1 mês usando o app
Easify deixou uma resposta 16 de junho de 2024

Thank you so much for taking the time to share your experience with Easify! It's great to hear that our instructions were helpful and that you found our pricing suitable for your shop. We truly appreciate your kind words and your feedback motivates us to continue improving and adding innovative features. If you have any more questions or need further assistance, feel free to reach out. We're here to help! Thank you for choosing Easify, and we look forward to supporting your shop's success.
Best regards,
Easify Team.

4 de junho de 2024

Very good support :) thanks to (Hoa)

ART-TEK CONCEPT
Canadá
4 meses usando o app
Easify deixou uma resposta 5 de junho de 2024

Thank you for taking the time to leave such positive feedback for Easify Product Options! It's great to hear that you had a positive experience with our support team! We strive to provide top-notch assistance to all our users, and we're delighted that Hoa was able to help you out. Your satisfaction is our priority, and we're here to support you every step of the way. If you have any further questions or need assistance, don't hesitate to reach out. Thank you for choosing our app!
Best regards,
Easify Team.

12 de junho de 2024

This app is very versatile and offers a whole toolset of features, but it didn't stop there - I had very unique requirements and contacted Easify about them... I began a discourse with Zoe, the Product Manager, on many iterations to customise the app to accommodate my requirements, and every communication was courteous, considered intelligent and knowledgeable. It was a real pleasure working with such a gifted communicator. I highly recommend the whole Easify team - they are dedicated!

Uniqueness.land
Reino Unido
Aproximadamente 2 meses usando o app
Easify deixou uma resposta 14 de junho de 2024

Thank you for taking the time to leave us such a wonderful review! Your kind words and detailed feedback truly motivate us to continuously improve not only the quality of our app but also our customer service. We deeply respect every customer who comes to us, and we are committed to addressing and solving your unique requirements and issues to the best of our abilities. Your satisfaction is our priority, and it’s gratifying to know that we met your expectations. We look forward to having more opportunities to work with and serve you in the future!
Best regards,
Easify Team.

8 de julho de 2024

Hoa is the best support worker, fast and good help

stencilshop.nl
Países Baixos
5 dias usando o app
Easify deixou uma resposta 9 de julho de 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our support. Hoa and the entire team at Easify Product Options are dedicated to providing fast and effective assistance, and your kind words mean a lot to us. If you have any further questions or need more help in the future, please don't hesitate to reach out. We're always here to support you!
Best regards,
Easify Team.