Easify Product Options Variant
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (578)
Refinar
-
Por avaliação
Great and quick support. Even with custom code, they were happy to help resolve issues.
Customer service was friendly and professional. Lich took care of the back and forth and was quick and insightful with their responses.
Thank you so much for taking the time to share your feedback on the Easify Product Options app! We’re really pleased to hear that our support team was able to help you quickly and effectively.
We truly appreciate your kind words, as they motivate us to keep providing the best possible support and improving our services for users like you. If you ever need more help or have any suggestions, please don’t hesitate to reach out. We’re always here and happy to assist.
Best regards,
Easify Team.
BEWARE!!!!!
This is the worst app ever, period. I had used it for over 6 months and have lost so many businesses because of it. I have over 100 different option sets so migrating to another app means many many days of precious time and hard work lost to no avail.
1. It's very buggy and slow and hard to use. You literally have to save your work every 10 seconds other wise it may get lost.
2. It's not compatible with the native shopify environment, which means you will get lots of systematic bugs using this app and will lose a lot of customers.
3. It has issue with currency conversion. For example, if I have a customer in Japan and my product is priced in japanese yen for that customer, let's say 15000 yen. when that customer proceeds to checkout, he will be charged $15000 USD instead of $100 USD after conversion. For this reason I have lost a lot of clients.
4. The add on price function doesn't work right, which means the customers wont be charged for the add on prices at checkout. customer service offered to have it fixed for me for all listings in less than 24 hours but it's been three days now and I never heard from them again.
5. the app is too poorly written that it slows your website speed. run a test at pagespeed and you will see what I mean.
Final verdict, avoid this app before you make commitment in it.
Dear Line & Stitch Owner,
We sincerely regret the issues you've encountered with our Easify Product Options app and take full responsibility for the impact this has had on your store.
For the majority of the concerns you raised, our team has made every effort to provide timely support and solutions each time you reached out. We acknowledge that our app still has room for improvement, and we are dedicated to making ongoing enhancements to better serve our users.
Regarding the last issue with the add-on price, we promptly investigated and informed you that the fix was completed within 24 hours. Unfortunately, it appears there was a misunderstanding, as you did not have received our notification email, leading to the impression that we had delayed in addressing it. We have since reached out multiple times to offer further assistance but did not receive a response from you.
We want to sincerely apologize once again for any confusion or frustration this may have caused. Your feedback is invaluable to us, and we appreciate your understanding.
Best regards,
Easify Team.
Easify is an outstanding app for Shopify, streamlining store management and enhancing productivity with its intuitive and user-friendly interface. The customer support is exceptional—Anne was particularly helpful, providing quick responses and expert guidance that made the process effortless. Highly recommend!
Thank you for sharing your experience! We’re so glad to hear that Easify Product Options has been a helpful addition to your Shopify store, making things easier to manage and streamlining your workflow. It’s great to know the interface feels intuitive, and we’re happy that Anne was able to provide the guidance you needed quickly and effortlessly.
Your recommendation means a lot to us, and we’re here to help anytime you need assistance. Thanks again for choosing our app!
Best regards,
Easify Team.
Love this app, one of the best customization apps available on Shopify, it has almost everything you may need. Staff is also very helpful in fixing any problems you may encounter, true and real support is provided. Thank you Easify!
Thank you so much for your kind words! We’re thrilled to hear that you’re loving Easify Product Options and that it’s meeting your customization needs. It’s great to know that you find the app comprehensive and that our team has been able to provide the support you needed.
Your feedback means a lot to us and motivates us to keep improving. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing our app!
Best regards,
Easify Team.
An attribute product option APP with very comprehensive functions that match our shop. We are very impressed by their prompt customer service and tech support. Thank you.
Dear IronWroughtDoors Store Owner,
Thank you so much for your kind review of our Easify Product Options app! It’s truly been an honor to support your store over the past year. While there may have been challenges along the way, please know that our team is always dedicated to providing the best support possible and resolving any issues promptly.
We can’t express enough how grateful we are for your continued trust. Our hope is to keep supporting you just as we have in the past and for many years to come.
Rest assured, we’ll always be here to stand by you and help your store succeed!
Best regards,
Easify Team.
Great app, which exactly does what it advertises. If you need help to set up everything, they will take action immediately and respond quickly.
Big thanks to Violette, Anne and Lich for their help!
Thank you so much for your thoughtful review! We're really pleased to hear that Easify Product Options has been a good fit for your needs, and it’s great to know it’s delivering as expected. Helping our users get set up and feeling confident with the app is something we prioritize, and we’re glad that Violette, Anne, and Lich could be there to support you.
Your feedback truly motivates us, and we’re here anytime you need assistance or have more questions. Thank you again for choosing Easify Product Options and for sharing your experience with us!
Best regards,
Easify Team.
Excellent app, the interface is easy & the pricing is great for a small business. Their customer support is the best. Any issue or question I have, they’ve solved, and done it quickly. Great app & service.
Thank you for your kind words! We’re really glad to hear that you find our Easify Product Options app easy to use and that the pricing works well for your business. It’s also great to know that our customer support team has been able to assist you quickly with any issues or questions you’ve had.
We appreciate you taking the time to share your experience, and your support means a lot to us. If you ever need anything or have suggestions for us, feel free to reach out. We're here to help!
Best regards,
Easify Team.
It's a great app, and the staff is super helpful. Big thank you, Lich, for the help today. It's straightforward to use, so even a beginner will manage it.
Thank you so much for your feedback! We’re glad to hear that you find Easify Product Options easy to use, even for beginners. It’s also wonderful to know that Lich was able to help you out. Our team is always here to make sure you have a smooth experience.
Your kind words and appreciation mean a lot to us, and we’re here whenever you need further assistance or have questions. Thank you for choosing Easify, and we’re happy to support you on your journey!
Best regards,
Easify Team.
Honestly I love this, currently it's a must have for any store that need extra variety options I highly recommend them, 5 star on app + customer service
PS : Lich helped me alot give them a raise !
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you’re finding Easify Product Options to be an essential tool for adding variety to your store.
It’s wonderful to know that Lich has been a great help - our team truly appreciates the recognition, and we’ll be sure to pass along your kind words!
We’re here to support you every step of the way, so please don’t hesitate to reach out if there’s anything more we can do. Thanks again for the recommendation and for the 5-star rating!
Best regards,
Easify Team.
This app is awesome! I'm able to create listings that I never normally would without Easify. Any time I have had questions support is quick and helpful! Charles especially has gone above and beyond to help guide me in getting listings the way I want them.
Thank you so much for your amazing feedback! It’s great to know that our support team has been able to assist you whenever needed, and we’re especially happy that Charles was able to go the extra mile in guiding you.
If you ever have more questions or need further assistance, feel free to reach out – we’re always here to help you get the most out of Easify!
Thanks again for choosing Easify Product Options!
Best regards,
Easify Team.