Arvostelut (323)
Tarkenna
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Luokituksen mukaan
Excellent, this app helps to increase my sales.
Not what they advertise it. They have no idea of how indian markets perfor, How our sector works. Just waste of funds and nothinng
Hi Indian Draping Company,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience, and we appreciate the opportunity to address your concerns clearly.
App Experience & Performance
Easy Ads is designed to simplify ad creation and campaign setup through automation. However, results can vary depending on factors like product-market fit, store setup, creatives, and overall conversion optimization.
We also understand your concern regarding performance in your niche and market. We do have hundreds of users actively running campaigns in the Indian market across different sectors, with varying results depending on their setup and execution.
Billing & Shopify Integration
Regarding billing, Shopify handles all app subscriptions and payments directly. We do not have access to your payment details or the ability to charge users ourselves.
Support & Next Steps
We’re sorry the experience did not meet your expectations. Our team is available to review your setup in detail and help identify improvements if you’d like to give it another try or optimize performance.
We appreciate your feedback; it helps us continue improving the platform.
Best regards,
Ouissal Oulad Lghrab | Customer Success Specialist
Easy Ads Team
App working or not it's second think. But a person who connect with me as customer executive a name of that person is ( Ouissal. ) who very kind nature, and must help Full to me.
The excet scenario is i give them a 1 star and write bad reviews related to bill but after 1 day they properly Focus on my account and they revert the charges what they didct.
So thanks a lot teem and I very thankful to Ouissal..
Love you a lot buddy..
This review is for customer executive not for app..
Hi Thebellaboutiques.com,
Thank you so much for your amazing review and kind words.
We truly appreciate you taking the time to update your experience with us. We’re very happy to hear that our team was able to properly review your account, resolve the billing issue, and provide the support you needed.
Your feedback means a lot to us, and it’s especially wonderful to know that you had a positive experience with our customer support. We always strive to assist our users with care, transparency, and dedication.
Thank you once again for your trust, patience, and support. We’re grateful to have you as part of the Easy Ads community, and we wish you continued success with your campaigns.
Best regards,
Ouissal Oulad Lghrab
Customer Success Manager
Easy Ads Team
Veri good
From Loom of the Hills
The customer care service from Easy Ads has been very helpful and supportive. The team responded quickly and explained everything clearly, which made the process smooth for us. Good service and reliable support. Highly appreciated.
This platform is extremely easy to use and well-designed for smooth daily operations.
The features are powerful, reliable, and genuinely help improve workflow and results.
Customer support is outstanding—fast, knowledgeable, and always focused on solving issues quickly.
I had an amazing experience with the Easy Ads support team.
They responded very quickly and helped me resolve my billing and refund issue without any hassle. The team was polite, patient, and genuinely cared about fixing my problem.
Even though my free trial had ended, they still made an exception and provided a full refund, which I really appreciate. This kind of support is rare.
Highly recommended! Excellent service, smooth communication, and very reliable support.
EasyAds has truly transformed the way I run ads for my Shopify store. The app is powerful, easy to use, and delivers amazing results — but what really makes the difference is the incredible support team behind it.
A special thank you to Ouissal and Melill, who went above and beyond to help me optimise every detail. She was extremely patient, professional, and lightning-fast with her responses. She took the time to understand my store, fix issues, and guide me step-by-step until everything was perfect.It’s rare to find this level of dedication and genuine care.
If you’re using Shopify and want a tool that simplifies your ads and a team that truly supports your success, EasyAds is the best choice.
Highly recommended — 5 stars without hesitation!
I TAKE THEIR 10 DAY TRAIL AND USED FOR JUST 1 DAY AND THEY SEND ME A BILL AFTER MONTH WHEN I ALREADY CANCELL SUBSCRIPTION FROM MY TRAIL PERIOD .
one of the scam app , please do not use
Hi Selfie Beauty,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we completely understand how frustrating it can feel to be charged after a trial period.
Just to clarify, Shopify manages all billing directly. If the app isn’t fully uninstalled before the trial ends, Shopify will automatically issue the first invoice. This is a standard process across all apps on the Shopify App Store.
We’ve already processed your refund, as ensuring our customers’ satisfaction is always our top priority. We also reached out to you via WhatsApp to make sure you received it.
We hope this clears up any confusion, and we’d be more than happy to assist you with any other questions or concerns you may have.
Best regards,
The Easy Ads Team
The app didn't work at all. Would not sync products and had 18 error messages which I was told to wait 24hrs for them to clear as this was common issue. The errors didn't clear after 72hrs so I promptly deleted the app. I was offered a further 10 days free trial which I refused BUT THEY STILL CHARGED ME! even after I deleted the app well in advance of the free trial ending. I expect a full refund please.. I'll wait, and update this review if they charge me yet again.
Hi Blazed Wear,
Thank you for reviewing the Easy Ads app.
We apologize for the inconvenience the sync bug has caused you. Since reported, it has been fixed.
Regarding the payment issue, please note that for ALL Shopify apps, you are charged by Shopify, not the app developer.
We have no access to your billing information whatsoever or the ability to charge you.
If you get charged by mistake for any Shopify app, all you have to do is to either contact the app developer or Shopify to get refund.
We look forward to hearing your reply to our last email.
Best,
Maria Chanaoui
Communication Manager
